Sunglass Hut

Reviews

• S

  sodapop -

  Mar 9, 2026
  5.0
  I popped into the store and had the pleasure of meeting Manuel. He helped me adjust my meta glasses. Even though he didn't have the tool, he managed to adjust them so they would fit my head. I was very grateful he offered to adjust them to fit me. Thank you Manuel! Pleasure meeting you.
• DB

  Doug Barbee

  Apr 30, 2024
  1.0
  Place sucks
• JK

  Jonathan Kim

  Oct 13, 2022
  1.0
  Don't go to this location at Orange. I visited Sunglass Hut located at Brea Mall and bought a pair of Rayban Aviator Sunglasses. After coming back home, I found a better deal online so I went to Sunglass Hut at Orange because it was past 8 and the Sunglass Hut at the Brea Mall closes at 8 PM. So I went into Orange location and one of two ladies helped me with the return. I handed over the sunglasses and told her I wanted to return because I found a better deal online and she started cleaning the sunglasses with spray and a cloth. She was doing it for a while and then told me that unfortunately she's unable to process the return because there's a scratch on one of the lenses. I checked the sunglasses and indeed there was a scratch on it. The time I was talking to her was around 8:30PM and I told her I just purchased the sunglasses like 2 hours ago today and barely wore them and that there's no way I could scratch the sunglasses and that the sunglasses was already kind of dirty and sticky at the time of purchase so most likely the scratch was already there when I purchased it. Apparently, the lady didn't seem to believe anything I said and thinking somehow I managed to magically scratch the lenses within 2 hours of purchase without touching the lenses. She kept repeating that she's not allowed to process the return for scratched sunglasses. Hello? Sunglass Hut offers free 30-day return with the product in original condition. Sunglass Hut sold me the scratched sunglasses. I brought the sunglasses back for return within 30 days and it's in original scratched condition. There's not a one stupid reason that disallows her from processing the return. I almost told her how do I know if she just didn't scratch while cleaning it but realized it's futile to reason with a person who makes me feel like I'm talking to a wall. Horrible customer service at Sunglass Hut at Orange location. No accomodation, no common sense, no benefit of doubt, no trust in their customers. I went to Sunglass Hut at Brea Mall, where I purchased the sunglasses, first thing in the morning. I told the gentleman I wanted to return because there's a scratch on the lense. He issued refund right away without further questions. He even apologized twice for selling me the scratched sunglasses. Don't go to Sunglass Hut at Orange. If you ever buy sunglasses with scratch, they will think you made the scratch and refuse to issue refund.
• PL

  Paul David Lee

  Sep 7, 2018
  5.0
  I recommend The Sunglass Hut they have a Friendly Staff and reasonably priced glasses, took advantage of their "buy one, second pair 30% Off" Special, helpful staff that advised me whether my pair fit my face or not. P.S We love Salvador we've purchased 5 Sunglasses from him with terrific personal attention and repair, "We'll be back". P Lee Westminster

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