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Brand Certified

American Eagle

4.1
(203 reviews)

Business Details

20 City Drive West, Orange, CA
92868, United States
(714) 940-0720

About

Clothing StoreJeansWomen's Clothing StoreFashion Accessories StoreMen's Clothing StoreT-Shirt StoreSwimwear StoreAmerican Eagle Outfitters
American Eagle is jeans, clothing & accessories that make you feel like the best, most comfortable you. Live your life in AE. #AEJeans

Details

  • DeliveryNot available
  • Curbside pickupAvailable

Location

American Eagle
20 City Drive West, Orange, CA
92868, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 8:00 PM

Reviews

4.1
203 reviews
5 stars
117
4 stars
37
3 stars
18
2 stars
5
1 star
26
  • DG
    Dan Gleebals
    Aug 12, 2026
    5.0
    me and my mate jarred couldn't find any team conrad shirts but the staff were absolutely splendid.
  • MT
    Misahari Tsubasa
    Jul 26, 2026
    1.0
    Placed online order, which stated to be ready in 2 hrs. Visited the store for pick up. They haven’t even prepare the order, then said they’ll cancel bc out of stock. Told me to contact Support to refund my coupon. I walked and found the item. When I order in store, they even tried scamming me by saying it’s $15 (there’s a 50% off sign, and online it says subtotal $7), and I was able to explain to them. The total still is $5 more than what I placed online. Also, they don’t provide bags, which costs $2.
  • AL
    Anh Le
    Jul 5, 2026
    1.0
    Trải nghiệm tồi tệ , khi người nhân viên tính tiền có thái độ xem thường chúng tôi , nên sa thải những nhân viên không tôn trọng khách hàng
  • MJ
    Max Jon
    May 21, 2026
    1.0
    I had a really disappointing experience at this American Eagle outlet. I bought 3 T-shirts last week and came back to return them, but the store refused my refund because the tags were not attached — even though I still had all the original tags with me. No one informed me about this strict policy when I made the purchase. Honestly, this makes no sense. You offer a 30-day return policy, but expect customers not to remove the tags at all? That means you can’t even properly try or wear the item. That’s unrealistic and very inconvenient. If tags must stay attached, they should at least be designed in a way that customers can try the product comfortably or reattach them. This experience really changed my opinion about the brand. I was planning to buy more items, but after this, I won’t be coming back. Very disappointing.
  • AS
    Avila Mendoza Stephany
    May 6, 2026
    1.0
    La atención al cliente es pésima Fui hacer una devolución, solo hice preguntas y la encargada que se supone que debe ser más amable que estaba en el turno de las 4pm super grosera. Luego luego te dice que puedes llamar a atención al cliente para lo que quieras quejarte. Qué horror de tienda cero les recomiendo ir. Ahórrense la pésima atención.

Brand Certified Facts from American Eagle

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Certified August 16, 2026Yext Knowledge Graph
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