Aerie & OFFLINE

Reviews

• CL

  Connie L

  Aug 24, 2026
  1.0
  I had a really bad experience here with the manager. I wasn’t sure if she was the manager but she called other employees in the shop “my girls”. I honestly don’t think she was ever trained on how to speak to customers politely or respectfully. Every word that came out of her mouth made it sound like she thought she was above the customers. Her attitude was incredibly rude and condescending. Absolutely disgusting behavior.
• XB

  XB X (Ben)

  Aug 23, 2026
  1.0
  The older woman, possibly the manager, working here was extremely rude. My girlfriend had a really ridiculous experience because of her. There were basically no employees available anywhere in the store. Avoid this store unless you want your good mood ruined.
• AS

  Aroob Sulaiman

  May 26, 2026
  5.0
  The staff was so kind and welcoming. Kehlani especially really helped me out and went above and beyond for me for a fitting and had such a good energy to her. That can be said about all the girls on the floor on Memorial Day towards the end of the night.
• MW

  Michelle Wolf

  Feb 21, 2026
  5.0
  I normally don't leave reviews, but the customer service was great. Aurielle was such a kind, genuine, and patient person. She helped me find my size and the bralettes and bras that worked best for me. She went above and beyond in helping me out and continously checked up on me and gave her expertise in what would fit best. She also brought me many different bra styles and sizes just to make sure I got the ones that I felt that most comfortable in. They also helped me out with ordering online and even had to go a little over closing which I really appreciated.
• RR

  rachael

  Aug 8, 2025
  1.0
  They literally would rather be anywhere else, rudest customer service I’ve ever encountered.

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