Sugar Paper founders Chelsea Shukov and Jamie Grobecker were taught from a young age to appreciate the value of the hand-written note and the emotion it can evoke. Decades later, that love and dedication is seen in every Sugar Paper product they make in their Los Angeles studio for fine boutiques and leading brands around the world. It’s a place to shop for everyday essentials, to find that special something for that special person, and most of all, to get inspired to put it into words.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.