Velvet Cannabis Dispensary Martinez is Central Contra Costa County’s first full-service retail recreational cannabis dispensary. We are local, East Bay natives, who love cannabis and believe it provides a positive impact in lives as well as throughout our communities. Our highly trained and professional staff of cannabis experts and enthusiasts are focused on providing a comfortable, clean, safe, and enjoyable experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.