Bass Pro Shops

Reviews

• CV

  Cleo Vang

  Sep 21, 2026
  1.0
  I haven't read reviews for this place. Had heard some nice things. Great spot taken my pops there for fishing stuff. Went today to take my pops to buy a firearm. FUN FACTS most of the negative reviews are all about the firearms area. I agree with all the reviews. We went in queued QR code for waitlist. The colleagues were busy. Finally was approached just to verify id and hunting licenses. Had a nice small chat with the gentleman. Good so far. Then it went back and forth with this colleague will help you then that colleague will help you. Well this colleague is about done and will take care of you. The young Asain kid who came to help was great. Gave my dad the gun he was looking for to test out. Then the elder gal came and took over and she was a little pushy. Like she wanted the sale. We didn't quite understand what was going on because they kept going back and forth on who was suppose to help us. She was with us for a minute. Asked my dad about his information. We stated that the other person already clears us. Then said that my dad needed to be the one answering the questions. I said he will need a little help with translating. She told us that she would have to ask if we could translate but never got back to us. Then the Asain kid came back and said he would continue to help us. Then she says that I guess they had to move our name under his so that he can assist. The kid said someone already did. He came back to help everything was going great. We paid for the shotgun. Then my pops filling out the computer part. He put in his phone number and then to the email part, I showed on MY phone for him to copy and type in. Now mind you policy or not they did not say we couldn't translate until they saw us. ONTOP of it all the kid that was helping us was shifted to help someone else and the lady was the one who took the sale. I get it colleagues have different job, roles and titles, but still it felt like he was getting pushed around. We continued and then got yelled at to not help our dad. They stated its policy, the lady said he needs to be able to do it himself. Error on the page. He had to start over, and she pretty much said if you can't do it then we can't sell you the gun. I get it, whatever, at that point they were trying to be nice by saying you cal call all the store to see which store still does paper and he can go there. Yay for us. Whatever the rules or policies is, not sure how ilthey run their firearms department. I UNDERSTAND the importance of rules and regulations for how detailed it needs to be to purchasing a gun any kind of gun but not having any kind of hospitality and understanding and EXPLANATION OF HOW THINGS WORK, like if you can't speak English, or NEED a translator was part of saying no or not wanting to sell a firearm, just let us know beforehand before you take our money first then do the computer part afterwards. She did "kindly" say , "well that's why I asked you if he know how to use a computer". Its not about knowing how to use the technology part, its bout how our older generation needs help with certain words of the dictionary to help them comprehend what it is they are signing. Thats how ppl get scammed, that's how doctors cane make mistakes, that how fraud happens. All they had to do was show just a little, tiny, most microscopic ounce of compassion, which neither of them had at the end, and it would've been different. So yeah won't be shopping there anymore. Will stick to our local stores and the people who cares. Amazing job to the asain kid but he also deserves better support. Don't worry this is just my side of the story. They can tell their side and say policies all they want. Just ZERO attempt on help was shown. Don't worry about us coming back. 🙃
• WF

  Will Feliciano

  Sep 18, 2026
  5.0
  I cannot say enough wonderful things about Priscila in the Archery Department at Bass Pro Shops in Manteca. She turned the purchase and setup of my first compound bow into an absolutely amazing experience. I came in as a new compound-bow shooter with plenty of questions, and Priscila was patient, welcoming, and incredibly knowledgeable from beginning to end. At no point did she make me feel rushed, inexperienced, or pressured into buying anything. Instead, she took the time to show me different options, explain the pros and cons of each one, and help me choose equipment based on what would actually work best for me. I purchased a Bear Adapt 2 bow package, and Priscila went far beyond simply handing me the bow and ringing up the sale. She helped properly fit it to me, set the draw length to 28 inches, adjusted the draw weight to approximately 53 pounds, and dialed in the sight beautifully. She made sure everything felt comfortable and appropriate for someone learning to shoot a compound bow for the first time. She also helped me compare release options. I was able to try a handheld Tru-Fire Edge four-finger release as well as a wrist-assisted option, and she explained how each one worked and what I could expect from them. I ultimately found that I preferred the handheld thumb-trigger style, and I never felt like she was steering me toward one product simply to make a sale. Priscila also helped me select the correct 400-spine BlackOut X5 Envy carbon arrows and 100-grain field points. She carefully measured and cut every arrow to the proper length for my setup. I also purchased a BlackOut 6x6 target and a BlackOut bow case, so I left with everything I needed to begin practicing safely and confidently. What impressed me most was that Priscila did not stop once the equipment was set up. She watched me shoot and gave me personalized instruction based on my specific bow and setup. She helped me understand how the bow should feel, how to use the release properly, and what I could do to improve my shooting. That extra time and attention made a tremendous difference. I left feeling excited and confident instead of overwhelmed. You can immediately tell that Priscila genuinely knows archery and the products she sells inside and out. Just as importantly, she knows how to communicate that knowledge to a beginner in a friendly and encouraging way. That combination of expertise, patience, honesty, and customer service is extremely rare. I spent more than $1,000 on my complete setup that day, and Priscila is the reason I feel so good about every part of that purchase. I will absolutely return to the Manteca store specifically to see her whenever I need additional guidance, want to upgrade my equipment, or purchase anything archery-related in the future. I will happily make the trip just to pick her brain because I trust her knowledge and recommendations. Priscila is an outstanding representative of Bass Pro Shops and exactly the kind of employee a company should recognize, promote, and do everything possible to retain. Seriously—give her a promotion, a raise, and all the money you can because you do not want to lose someone this knowledgeable, dedicated, and genuinely invested in her customers. Thank you, Priscila, for making my first compound-bow purchase and setup such a positive and memorable experience. I could not have asked for a better person to introduce me to the sport!
• GJ

  GB Jr

  Sep 15, 2026
  5.0
  What more can I say. Bass Pro in Manteca has it all. I use REI for most of my camping gear, but I still end up here because the store has a huge selection for outdoor rec gear. As a local camper, this place makes it easy to grab last‑minute stuff before heading out to the coast, the foothills, or anywhere in the Valley. Customer service has always been great. The staff is friendly, helpful, and easy to talk to. The store is clean, organized, and honestly just fun to walk through. I always find something useful for camping, road trips, or general outdoor life. Great people, great atmosphere, and a massive selection for anyone who enjoys being outdoors.
• LL

  LUSK Livestock -LL-

  Sep 9, 2026
  1.0
  Went to purchase a boat loan went through and everything getting ready to sign paperwork asked them to have it start. Guess what dead battery do you wanna know what the best thing is they told me they can put a new battery on top of my loan. lol This place is a joke honestly corporate I would look into this establishment. That is honestly something I would expect from a private party sale not an establishment like this. Are you guys hurting for money? I mean, we’re all struggling out here, but I’m pretty sure basspro’s doing just fine. You guys are a joke.
• JJ

  Jukey J

  Sep 7, 2026
  1.0
  Drove 30+ minutes from my house with my family to Bass Pro Manteca to use our gift cards. Spent about 90 minutes trying on different clothing & shopping around. When we go up to the register to pay I’m informed the gift card system is down. They tell me sorry to come back another day, that they cannot put the stuff we spent our time picking out on hold for us. The manager informs me our only 2 choices are to either buy it or put it back. I didn’t plan on spending $200 of my own money. So then I ask the manager on duty if I can at least refund our gift cards since that is the only reason we made a special trip is I have over $500 in gift cards. No sign anywhere or no notification on the speakers while I am shopping. The manager could have at least gave me a gift card to cover my 3 girls concessions for wasting 2+ hours of our time. No remorse for the customer with how we were treated by the workers just told to either pay for the stuff or leave. The young man at the register wasn’t even aware what corporate meant when I asked him politely to verify the phone number I got off Google. When I called corporate they told me sorry but offered no refund & no remorse except for empty apologies for wasting my families time on our day off. Never again will I spend a dollar at a Bass Pro or Cabela’s or any affiliate again. My children had a fun day at first but after being forced to put all the clothing we all picked out back, that was a major downer. Could have at least held it for us to pick up at a later date. I was polite through every interaction as well so no excuses on their end.

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