I had an extremely unpleasant experience at The Grove today.
After enjoying my shopping, I went to pay for parking. I had my parking ticket validated, but when I tried to pay, I was charged the same amount as if I had received no validation at all. I pressed the call button and explained the situation to the parking attendant.
Instead of checking what had gone wrong, the employee simply told me that the amount was correct and that I should just pay it.
Excuse me, but that makes absolutely no sense. If customers are going to be charged the exact same amount whether or not they get validation, then you should not advertise that validation provides two hours of free parking.
I didn’t want to go all the way back to the department store just to have the validation done again, so I paid the fee and left. However, I am extremely dissatisfied with the way your employee handled the situation. The employee was dismissive, unhelpful, and made absolutely no effort to resolve what was clearly a problem with the validation.
This is unacceptable customer service. Please train your employees properly and make sure they actually know how your parking validation system works. Do your job properly.
MZ
Mad Zak
Aug 13, 2026
5.0
Endroit très intéressant
Entre farmer's market et le centre commercial en plein air the Grove on a son compte.
Le 1er avec une restauration variée et pour toute les bourses, le 2ème avec des magazins de toute sorte, assez chic dans une ambiance de vacances.
Faut compter Une à 3 heures pour visiter.
RZ
Red Z
Aug 8, 2026
5.0
Been here once before, came to the grove a second time and didn't know they had an entire farmers market. It was so cool to see all the different foods and items sold there, I will definitely be back to try more food there.
EA
ElGaming Androide
Aug 1, 2026
5.0
The Grove fue uno de los lugares que más disfruté durante mi visita a Los Ángeles. Es un centro comercial al aire libre muy lindo, con un ambiente elegante pero relajado. Tiene una gran variedad de tiendas, desde marcas reconocidas hasta opciones más exclusivas, además de muchos lugares para comer o tomar un café.
Todo el predio está muy bien cuidado, limpio y organizado. Me gustó especialmente el diseño del lugar, con jardines, fuentes y espacios para sentarse a descansar. Se nota que está pensado para pasar varias horas recorriendo sin apuro, incluso si no tenés pensado hacer compras.
La ubicación es excelente y justo al lado se encuentra el Original Farmers Market, por lo que se pueden combinar ambos paseos en una misma visita. Hay un estacionamiento amplio y el acceso es muy cómodo.
Sin dudas es un lugar que volvería a visitar. Ya sea para comprar, comer, pasear o simplemente disfrutar del ambiente, The Grove ofrece una experiencia muy agradable y es una parada muy recomendable para quienes visitan Los Ángeles.
DD
Daniel
Jul 30, 2026
5.0
The Grove ended up being one of my favorite places in Los Angeles. It’s modern, stylish, clean, and has a really relaxing atmosphere. It’s the kind of place where you can easily spend a few hours just walking around, shopping, and enjoying the vibe.
The Apple Store here is huge, and there are plenty of great stores to explore. We also stopped by See’s Candies and had dinner at an Italian restaurant, which made the visit even more enjoyable.
My favorite part, though, was the Original Farmers Market. I highly recommend checking it out. There are so many different food vendors, the prices are surprisingly reasonable, and everything we tried was delicious. Even if you’re not hungry, it’s a fun place to wander around because there’s so much to see.
The reason we visited was actually because we found out BTS had been to the Original Farmers Market, so we decided to check it out ourselves. I’m really glad we did because it exceeded my expectations.
The Grove and the Original Farmers Market make a perfect combination of shopping, great food, and a relaxing afternoon. If you’re visiting Los Angeles, this place is definitely worth adding to your itinerary.
10/10 — I’d absolutely come back again!
What are the opening hours of The Grove throughout the week?
The Grove is open Monday to Thursday from 10:00 AM to 9:00 PM, Friday and Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Where is The Grove located?
The Grove is located at 189 The Grove Drive, Los Angeles, CA 90036, United States.
What type of destination is The Grove?
The Grove is a popular fashion, shopping, dining, and lifestyle destination offering a mix of retail, restaurants, and entertainment in Los Angeles.
Does The Grove have wheelchair accessible entrances and facilities?
Yes, The Grove has wheelchair accessible entrances, seating, and restrooms to accommodate all visitors.
How can I contact The Grove by phone?
You can contact The Grove by calling +1 323-900-8080.
What social media platforms can I use to follow The Grove?
The Grove is active on Facebook, Instagram (@thegrovela), and Twitter (@thegrovela).
Are there any popular beauty and spa locations near The Grove?
Yes, nearby beauty and spa options include OrangeTwist Sephora The Grove, Charlotte Tilbury, and Skin Laundry, perfect for relaxation before or after shopping.
Where can I find fashion and clothing stores close to The Grove?
Nearby fashion stores include GUESS, Sandro boutique, Brandy Melville, and Elizabeth and James.
What dining options are available near The Grove?
Nearby dining options include Picnic Society By Gwen, Bar Verde, Corner Bakery Cafe, Tesla Gallery, and Maggiano's Little Italy for a variety of culinary experiences.
Is The Grove suitable for entertainment and cultural activities nearby?
Yes, nearby entertainment venues include The Ticket Lot, Swelter Stopper, Outside Shopping Center, Refined N Aktiv music venue, and Monnromall dance club and bar.
Brand Certified Facts from The Grove
This information is certified by The Grove and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: