Michael Kors

Reviews

• MO

  Marianna Olivares

  Apr 13, 2026
  5.0
  Amazing store to visit!
• JD

  Jade Davis

  Dec 21, 2022
  2.0
  Really good help in the store! They helped me find so many bags i didn’t know they had. Only criticism is the gift wrapping they left the price tag and didn’t do anything g with the tissue paper. The person opened my gift and it was just a purse sitting on folded untouched tissue paper. :/ and they saw the price tag. They tied the outside up so pretty tho but they fell short… I think they were jealous and sabotaged my gift to my mom when I added something else for myself then their faces changed and they gave me that poor gift wrapping. I still think about this and how I drove out of my way to this location. Wow
• DC

  Darlene Cohen

  Oct 4, 2018
  1.0
  Unlike the positive review about Devin from Tesh, my experience with Devin was horrible. As an HR professional, I would not give her a promotion or salary increase. I would immediately terminate her for horrible customer service and lying to customers. Purchased 5 pairs of shoes during the recent (annual) September 25% off sale online. Went in to this store to return and Devin informed me very rudely in front of other customers, she now had to charge me full price. I challenged her and said "you're doing an exchange, right"? Her response: "that sale is over, the shoes are now at full price". Next, she informs me "next time, you should purchase two pairs in the different sizes". As a VIP Red Carpet qualified customer, I was appalled. She also said "she was doing me a favor by doing a one time price adjustment". I asked her to stop being rude and talking loudly. She wouldn't so I started to record the conversation and called a girlfriend to listen. She was unbelievable, then when another employee came over they rolled their eyes at each other. This is the new Michael Kors flagship store with a ghetto twist. Devin needs to take her "lies" and poor customer service skills over to Ross Dress For Less where they consistently treat customers like they stole something. Michael Kors has a seven day price adjustment policy. It was also rude to inform a customer "next time buy two pairs in two different sizes when buying on sale to avoid this problem. I recommend immediate termination for the hostile non customer friendly Devin who lies to customers. After this unpleasant experience, I wanted to rent a truck and pack up every Michael Kors item in my closet and return it with a message "see Devin" who's not good at customer service. I definitely see her working at Ross not luxury brands.
• RC

  Ryan D. Cameron

  May 22, 2018
  5.0
  They have wallets that protect you against identity theft!
• AG

  Amanda Gilland

  Mar 26, 2018
  5.0
  Love my MK! Got this really cute outfit that I can't wait to rock!!