Went to this store last week and had the best experience! The team helped me so much to prepare for my upcoming wedding! I can’t be more grateful Kevin and Sonya were so nice and informative! 🙏🙏🙏 got the most elegant silk set 🤍
JC
Johanna Chriqui
Sep 3, 2025
1.0
I visited this location last Monday as I saw an instagram post. This was my first time discovering this brand and I was beyond disappointed. The young lady barely said hello. When I asked about the sizing letting her know I was a small in other brands, she sized me up with her eyes and suggested a medium. Her demeanor seemed annoyed and not welcoming at all. Mind you, the store was empty. I asked her about the different styles and she just opened a messy drawer of medium underwear and walked away. At this point, I lost interest and decided to leave.
From a luxury retail manager for 20 years, I always take the time to praise great customer service. However, this experience was really appalling and made me not want to buy anything or return to this location. I hope this can help with future coaching and training.
A
Марина Клокова
Nov 17, 2024
5.0
Очень классный магазин, хороший персонал, спасибо
KS
Kateryna Soina
Aug 29, 2024
5.0
Was there in the evening of September 29th, there was very sweet lady who greeted me, helped me with making decisions, was knowledgeable about the product and overall gave amazing customer service! Thank you for the advice😉, will be back again 🫶🏻
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