We always wanted a place in the Palisades. This small town by the water is a little slice of west-side heaven. Tucked away in the brand new Palisades Village, our sixth Buck Mason shop is small, but it’s got all the essentials that a modern man needs to look right. Stop in, say hello, and have a drink—we’ll see you soon.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.