Discover RV

Reviews

• CB

  C Brooks

  May 7, 2026
  5.0
  Outstanding customer service deserves to be recognized, and that’s exactly why I’m writing this review. Since purchasing my trailer in June 2024, I’ve worked with Erik Saulsbury in the Service Department through two different dealerships, and every experience has been exceptional. I originally met Erik when he worked in the service department at another RV dealership where I purchased my trailer. During the time he was there, the level of customer service, communication, and care I received was outstanding. After Erik left that dealership, the quality of service noticeably declined, and it honestly was not the same experience anymore. That’s why I was genuinely excited when I brought my trailer to Discover RV and discovered Erik was now part of their Service Department. The moment I saw him there, I immediately felt confident that my trailer was back in excellent hands. Erik is the type of professional every service department hopes to have on their team. He is friendly, knowledgeable, responsive, and genuinely cares about helping customers. He takes the time to listen, explain things clearly, and make sure issues are handled correctly. That kind of care and attention is rare and incredibly appreciated. What stands out most is the trust he builds with customers. Instead of feeling like just another service appointment, Erik makes you feel confident that your RV and your concerns truly matter. Because of him, Discover RV has earned my loyalty not only for service work now, but for any future RV needs as well. I’ve already referred multiple friends to Erik for RV service and repairs because I know they will be treated honestly and professionally. At this point, wherever Erik goes is where I will continue taking my RV because that level of trust and customer care is hard to find. Employees like Erik are what turn first-time buyers into long-term, loyal customers, and that’s invaluable for any business. Discover RV is fortunate to have someone who represents their company with such professionalism, integrity, and genuine dedication to customers. If you’re bringing your RV in for service, do yourself a favor and ask for Erik Saulsbury — you will be in excellent hands. Erik is exactly the kind of employee who keeps customers coming back year after year.
• JA

  Jeff Ainsworth

  Apr 27, 2026
  5.0
  Discover RV gave us a great deal on the initial purchase, we have been storing it there since, their always responsive to our needs, most recently reported a flat tire. They advised us and offered remedies. 5 stars from us.
• BB

  Brad Baker

  Apr 24, 2026
  5.0
  I was having difficulty getting one of my slide outs to retract prior to leaving Flag City RV Resort for our next destination. Eric in the service department scheduled a visit by a mobile service tech immediately. Nick the service tech solved the problem quickly and took time to share a few tips as well. Couldn’t have been more pleased with the priority service call and the results by Discover RV. If you ever need help on the way through Lodi I would recommend making them your call.
• SK

  steve korol

  Apr 24, 2026
  1.0
  I will never use Discover Rv again. The service poor. They had to redo almost everything. The owner is clueless on how his staff operates. They don't tell truth... Don't waist your time
• ML

  mario lablanc

  Apr 22, 2026
  5.0
  First and foremost, thank you for helping us. We are very new to the RV world. In fact we’ve never Owned at all, and you folks delivered.Absolutely awesome customer service. It’s very nice to experience that these days. I want to thank all the staff members , at discovery RV I would recommend you folks anytime thanks again the Lablanc family Thanks again, Michael and jose and the management team at discovery RV awesome