Galactic Challenge Inc. (“Galactic Challenge”) is a fast-growing entertainment business that was formed at the end of 2019 with its first two locations at Northridge Fashion Center and Main Place Santa Ana. Now, it is currently in thirteen (13) shopping centers in California.
The stores provide Space-theme entertainment experience and games with Airsoft devices in the form of carnival style target games. Airsoft devices that are specifically designed to look like toys shoot colorful plastic beads. Our guests participate by paying per game and are awarded prizes for knocking down a specific number of targets.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.