Saint Laurent

Reviews

• AA

  Another 13 A

  2 days ago
  1.0
  Had a very disappointing experience at the Americana store with an employee named Ariana. I purchased a purse directly from the store as a gift. A few days later, I decided to return it because I ended up giving a different gift instead. The purse was completely untouched and was still exactly as it had been packed when I purchased it. When I came in to make the return, Ariana told me that the purse was a “special order” and that she could not accept the return. I explained that I had not placed a special order—I purchased the purse directly from the store. I was told that it was the last one available and that the one I received was the display/showroom item. Ariana told me that they would keep the purse and submit a request to determine whether the return could be accepted, and that it would take approximately 7–10 days. Very rude costumer service.
• MH

  Matt Hew

  Mar 7, 2025
  5.0
  I’m not sure what the bad reviews are for. We’ve been to many YSL stores around the world and this one was great and had a fantastic Selection for both men and women. I believe Adriana? Was the woman who helped us and she was very helpful with everything. We enjoyed the experience here.
• GB

  Gisele Bayar

  Sep 3, 2024
  1.0
  it’s okay not many selections
• JJ

  JJC

  Aug 18, 2024
  1.0
  SHOPPERS BEWARE OF THIS LOCATION. If I could give zero stars I would. Went in to make a return and the sales rep we encountered today had the most HORRIBLE attitude and AWFUL service. The bag we were returning was brand new and never used, in all its original packaging with the receipt, box, ribbons, dust bag, and shopping bag. But she claimed she couldn’t accept the bag for return because the bag looked like it was used because the tissue paper wasn’t stuffed inside the bag. LOL. Left Glendale and went directly to Rodeo and made the return without any issues. After telling the Rodeo sales rep about this AWFUL experience at Glendale, they apologized on their behalf. Get your act together Glendale YSL.