Nordstrom Rack Persimmon Place

Reviews

• TC

  Taís Costa

  Sep 11, 2026
  5.0
  I love shopping here. It's got great offers from high-end brands and it is the most organized shop amongst these types (Ross, TJ Maxx). Staff is friendly and if you go on weekdays you can shop in peace.
• AC

  Alexandria Clark

  Sep 6, 2026
  1.0
  Every time I come here I get HORRENDOUS customer service. Latest, I first could find absolutely no one working the floor as I did laps around the store. I wander for at least 10 minutes looking for an item or employee, ended up not purchasing an item because I couldn’t find help. Then at checkout I wanted to purchase a damaged item as I loved it and it was the last in my size, and asked for a discount. I was told no, which is fine, but then the manager told the cashier to place it in a specific box. When I asked about it I was told that box was full of clothes that would be sold at a discount at a later date. I understand stores have policies employees must follow (no matter how seemingly absurd), but as I asked these questions, I got eye rolls and exasperated sighs, mumbling without eye contact. I hate leaving poor reviews, but after 3 times in a row of being treated terribly here, I had to. And yes I have left survey reviews and my other family member have left corporate complaints for separate customer service issues.
• MW

  Michael W.

  Aug 28, 2026
  4.0
  I shopped at this Nordstrom Rack many times before. But this is my first time shopping here in the last two years. The store is still well-kept and very organized. Prices are identical to the rest of the Nordstrom Rack stores. The checkout line is moving fast. The area looks very safe.
• SG

  Susan Goff

  Aug 23, 2026
  5.0
  It was a madhouse as always on a Saturday, but I found some perfect shoes and there was a line attendant passing out water as it was a HOT day🌞💧5 stars!
• MF

  maggie fathi

  Aug 20, 2026
  1.0
  I visited the Persimmons place store in Dublin to exchange a gifted item for a different size. I did not have a receipt, as the item was a gift. I was assisted by an employee who spoke to me in a manner I found rude and offensive I asked for a supervisor. Tara, the supervisor came and although the item I was returning had the appropriate tag she told me it doesn’t show the same item in the system. I asked her what item the tag indicates she refused to tell me and said it doesn’t matter what it showes anyone could take an item from the sales floor and come in to exchange it without a receipt, which I felt implied I may not have obtained the item legitimately\. I was simply trying to exchange a gift for the correct size and was not attempting to deceive the store\. I also noted that the item I brought in did not have a security tag, while the replacement item did\. I understand inventory and security procedures vary, but this did not justify the tone or implication I experienced\. I requested to speak to a manager Tara went annd talked to the manager but refused to give me the manager name rudly. Finally manger named Pat showed up but the same thing .Unfortunately, the interaction left me feeling embarrassed, disrespected, and unfairly treated\. My concern is not the potential denial of the exchange, but the manner in which I was spoken to and the implication regarding my honesty\. I have disabilities so all of my shopping are done on line. I have spent so much on nordstrom rack on regular basis for the past 20 years but this was very unprofessional and unpleasant experience specially dealing with Nordstrom company I called Nordstrom customer support and talked to a gentleman on the phone regarding my experience. Him being apologetic hung up on me !! thinking it was an honest mistake I called again the same person answered and hung up on me again!!!!!!This is not the Nordstrom I knew for so long and it is so sad to see the store who was so popular for their unique merchandise and amazing customer care has gone down this low. I am going to close my account and give my business to a store who train their representatives manner and respect Sincerely, Maggie

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