Tiffany & Co.

Reviews

• TM

  Tiffany Mendoza

  2 days ago
  2.0
  So disappointed. Went in here to exchange an item I had got for my birthday and I was with my husband and child who was behaved and all. We felt so judged and my husband felt it was because of his race as well. They treated us and made us feel like we didn’t belong or something. Then to top it off after we left the worker chased us down to say she gave me the wrong box/bag but it was embarrassing the way she took the bag from me in front of everyone in the mall by the carousel when we were on the ride. I felt so embarrassed and ended up just getting a refund for everything because of this experience. Then I check my voicemail after and the worker is saying “you took the wrong box or my mistake. “ like excuse me? I didn’t do anything but take what was given to me. These workers don’t even make what I could spend in there and I will share this experience on more platforms as well.
• YV

  Ying Vang

  4 days ago
  5.0
  It's always a pleasure to go into Tiffany's! The service is always spectacular.
• BS

  Brooke Smith

  Jun 6, 2026
  1.0
  Had a terrible experience with the manager Marcus. Surprising that he's a manager with his inadequate approach to service and care at a luxury brand like Tiffany. Tiffany management, do better. He was constantly looking at his phone, didn't to seem to care about showing the products in the store and showed no effort in customer service. Tiffany & Co could do a lot better with improved training and providing better service if they want to sell their items (they actually have a good selection). I actually wanted to buy more pieces but was put off by the service. I ended up buying pieces at Cartier instead given the Cartier SA actually took the time to show the products, explain and treat you like a valuable customer. BIG NO to Marcus here.
• LH

  Layla Hadidi

  May 7, 2026
  1.0
  Poor customer service. Definitely tarnishes the experience of Tiffany & Co as a brand
• KL

  Kennedy Lee

  Apr 26, 2026
  5.0
  I stopped by the store last week with my mom to have our jewelry cleaned. The store is currently under renovation, and the asian girl at the front kindly explained that services are by appointment only, but still managed to fit us in within about 30 minutes. We did find out silver cleanings are now $25 per piece, which was a bit disappointing since they used to be free, but we went ahead. We were helped right away when we came back and our jewelry looked like new. Overall, a smooth experience despite the renovations and kind staff, hopefully we won’t need another cleaning in a while cause it ain’t cheap!

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