Fendi Costa Mesa South Coast Plaza

Reviews

• MB

  m b

  Feb 18, 2024
  5.0
  My husband and I both have shopped here. The staff is just incredible. I walked in looking pretty rough, and they treated me like I had millions ready to spend. I purchased a shirt for my son and Clara held onto it for me until I could arrive. She had previously worked with my husband for his purchase of a bag and shawl for me. She is professional, and sweet, and goes out of her way to make it an easy and fun shopping experience. By the time I left, I had chatted with most of the staff and the manager, and I feel confident that this is the only Fendi I will want to drive seven hours to, to shop!
• RL

  Ricky L

  Jul 27, 2023
  1.0
  awful experience with the client advisor Cecilia, she would try to sell you “discount” bags under the table
• AM

  Amy Meng

  Aug 13, 2017
  1.0
  I suffered a poor service at the south coast plaza fendi shop today.i bought a fendi by the way leather bag in the California desert outlet in 08/12/2017，and the sales told me i can embroider my initial on the tag，maybe free or paying 15-20 dollar，if the sales aren't busy it will be a free service，so in 08/13/2017 i went to the fendi shop in south coast plaza，there is none costomer here，one Chinese sales and one old lady sales who looks like indolent，and the Chinese young girl always take picture towards bag，don't want provide service for me. i told them i wanna embroider my initial on the bag，the sales here told me i need to pay 50 dollars，and i only can embroider 2 letter on the tag，but my initial have three letters，and also told me i can't complain anything，complain anything？what？OK，50 dollars is OK，2 letters also fine，but the sales said you can't complain anything about this ？i wanna ask what's the attitude？i pay money and suffered the bad survice，i am very disappointed with fendi，as a superior luxury brand，i thought it should not be fendi's attitude.something my experience results below：1.can't achieve customer's requirements，say nothing of service suggestion.2.service details have no standard，not professional.3.basically，no service attitude.