Location.com logo
Brand Certified

Dr. Martens Citadel Outlet

4.2
(22 reviews)

Business Details

100 Citadel Drive, Commerce, CA
90040, United States
(213) 526-0343
https://www.drmartens.com/us/en/

About

Shoe Store
Dr. Martens is an iconic British footwear brand founded in Northamptonshire, England. Its first silhouette, the 1460 boot - named after the date it was produced - rolled off the production line on 1st April 1960. Originally chosen by workers for their air-cushioned comfort and durability, “Doc’s” or “DM’s” boots and shoes were later adopted by musicians and subcultural pioneers who took them from the street to the global stage.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Dr. Martens Citadel Outlet
100 Citadel Drive, Commerce, CA
90040, United States

Hours

Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM

Reviews

4.2
22 reviews
5 stars
16
4 stars
2
3 stars
0
2 stars
1
1 star
3
  • JS
    Jose Sotelo
    3 days ago
    1.0
    I recently bought two pairs of Dr. Martens boots at the Citadel Los Angeles store. One pair felt unusually tight from the beginning, but the salesperson assured me this was normal and that they would become comfortable after a few days. After a week, the right boot became extremely uncomfortable and painfully tight on the front part of my foot, clearly feeling defective. When I returned to the store, a woman who identified herself only as “Alexa,” claiming to be the manager, treated me very rudely and refused to provide her full name. Despite explaining the issue and showing the defect, she dismissed my concerns, mocked me, and repeatedly said it was “not her problem” because the boots had already been worn. She even told me I could report her because she “didn’t care.” This was one of the worst customer service experiences I’ve ever had. Very disappointing, especially from a brand with such a strong reputation.
  • JM
    Jatziry Mendoza
    Apr 27, 2026
    5.0
    Love the shoes, I posted it on my IG highlights : @hammychim. Nice leopard creeper shoes 💄🐆The lady worker idk her name, w nice style & black hair complimented me ab my shoes & honestly i wanted to let her know these were sketchers archfit sandals lol 😭 I buy anything that looks nice. If u see this that was that lmao. I hope she has a nice day, she made mine at least! & thank you to the guy who helped me but didn’t have a size 5 of the other leopard creepers. I ended up liking the ones i took home better ✨ everyone so kind there! I hope they get bonuses.. 👁️ 👁️
  • AG
    Alex G
    Feb 2, 2026
    1.0
    I wish staff would be more professional. i had a bad experience with the staff at Citadel. she made it so difficult to return an item, when all i wanted was to exchange it. But oh well sadly i won’t be back at that store.
  • CA
    Cuitlahuac Arenaza
    Nov 30, 2025
    1.0
    Staff could use additional training on inventory management. I called ahead to confirm they had the item I needed, but when I arrived, it turned out they didn’t. Unfortunately, this resulted in a wasted trip and lost time.

Frequently Asked Questions About Dr. Martens Citadel Outlet

Where is Dr. Martens Citadel Outlet located?

Dr. Martens Citadel Outlet is located at 100 Citadel Drive, Suite 408, Commerce, CA 90040, USA.

What are the store hours for Dr. Martens Citadel Outlet?

The store is open daily from 10:00 AM to 9:00 PM.

Brand Certified Facts from Dr. Martens Citadel Outlet

This information is certified by Dr. Martens Citadel Outlet and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: