Certified by Dr. Martens Citadel Outlet • Oct 11, 2026
About
Certified by Dr. Martens Citadel Outlet • Oct 11, 2026
Shoe Store
Dr. Martens is an iconic British footwear brand founded in Northamptonshire, England. Its first silhouette, the 1460 boot - named after the date it was produced - rolled off the production line on 1st April 1960. Originally chosen by workers for their air-cushioned comfort and durability, “Doc’s” or “DM’s” boots and shoes were later adopted by musicians and subcultural pioneers who took them from the street to the global stage.
Details
DeliveryAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Location
Certified by Dr. Martens Citadel Outlet • Oct 11, 2026
Certified by Dr. Martens Citadel Outlet • Oct 11, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 9:00 PM
Reviews
4.3
26 reviews
5 stars
20
4 stars
2
3 stars0
2 stars
1
1 star
3
BZ
Brad Z
Sep 20, 2026
5.0
This is the kinda brand you first don’t know, then got 3 pairs all of a sudden in your shoe rack !
AA
Andy A
Sep 8, 2026
5.0
Came in just to browse. Ended up buying the pair of shoes I was looking for! Anthony assisted me from beginning to end. Literally went above and beyond for me.
BC
Beatriz Costa
Jul 6, 2026
5.0
Spent some time at the store trying to find something that would fit my needs and Jackie was very patient and kind. The prices were also good. Highly recommend buying your docs here!
WJ
W. Jones
May 21, 2026
5.0
ANDREA AND THE REST OF THE STAFF AT THIS LOCATION ARE PERFECT 👌🏾 👍🏾..THANK YOU ANDREA FOR YOUR AMAZING CUSTOMER SERVICE..PERIODDDD 👌🏾
JS
Jose Sotelo
May 17, 2026
1.0
I recently bought two pairs of Dr. Martens boots at the Citadel Los Angeles store. One pair felt unusually tight from the beginning, but the salesperson assured me this was normal and that they would become comfortable after a few days. After a week, the right boot became extremely uncomfortable and painfully tight on the front part of my foot, clearly feeling defective.
When I returned to the store, a woman who identified herself only as “Alexa,” claiming to be the manager, treated me very rudely and refused to provide her full name. Despite explaining the issue and showing the defect, she dismissed my concerns, mocked me, and repeatedly said it was “not her problem” because the boots had already been worn. She even told me I could report her because she “didn’t care.”
This was one of the worst customer service experiences I’ve ever had. Very disappointing, especially from a brand with such a strong reputation.
Frequently Asked Questions About Dr. Martens Citadel Outlet
Where is Dr. Martens Citadel Outlet located?
Dr. Martens Citadel Outlet is located at 100 Citadel Drive, Suite 408, Commerce, CA 90040, USA.
What are the store hours for Dr. Martens Citadel Outlet?
The store is open daily from 10:00 AM to 9:00 PM.
How can I contact Dr. Martens Citadel Outlet?
You can contact the store by phone at +1 213-526-0343.
Does Dr. Martens Citadel Outlet accept mobile payments?
Yes, the store accepts mobile NFC payments as well as debit cards. Cash is not required.
Does Dr. Martens Citadel Outlet offer in-store shopping and delivery?
Yes, they offer both in-store shopping and delivery services.
Is Dr. Martens Citadel Outlet welcoming to the LGBTQ community?
Yes, the store welcomes LGBTQ customers.
Can I visit Steve Madden or Nine West Outlet near Dr. Martens Citadel Outlet?
Yes, both Steve Madden and Nine West Outlet are nearby shoe and fashion stores at the Citadel Outlet Mall, perfect for comparing styles during your visit.
Are there dining options near Dr. Martens Citadel Outlet?
Yes, Subway and Auntie Anne's are nearby options where you can grab a quick meal or snack while shopping at the Citadel Outlet Mall.
What other shoe stores are near Dr. Martens Citadel Outlet?
Nearby shoe stores include Converse Store, Clarks Bostonian Outlet, Vans, and SKECHERS Factory Outlet, giving you plenty of choices for footwear.
Where can I find other clothing stores near Dr. Martens Citadel Outlet?
Nearby clothing stores include Banana Republic Factory, Old Navy Outlet, Champion Outlets, and U.S. Polo Assn., making it convenient for a full shopping experience.
Brand Certified Facts from Dr. Martens Citadel Outlet
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Certified October 11, 2026Yext Knowledge Graph
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