Associate Chemical Service
& UP
Business Details
1932 E 20th St, Chico, CA
95928, United States
Certified by JCPenney • Oct 11, 2026
(530) 899-8160
Certified by JCPenney • Oct 11, 2026
https://www.jcpenney.com/locations/ca/chico/clothing-stores-chico-ca-2613.html
Certified by JCPenney • Oct 11, 2026
About
Certified by JCPenney • Oct 11, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Chico, CA location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Oct 11, 2026
Hours
Certified by JCPenney • Oct 11, 2026
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM
Products & Services
4 lists · 127 items
Explore offerings from JCPenney on 1932 E 20th St in Chico, with popular color, highlights, service upcharge, and manicures available at this location.
Reviews
4.0
952 reviews
5 stars
451
4 stars
250
3 stars
149
2 stars
43
1 star
59
- SLSabrina LopezOct 6, 20265.0I was helped by Charity in the jewelry department, and she was absolutely amazing! My husband and I had so many questions while purchasing my ring, and she was incredibly patient, helpful, and kind throughout the entire process. We ended up running into a couple of issues and even had to repurchase the ring after there was an issue with the diamond reader giving an incorrect reading. Charity went above and beyond to help us get everything figured out and made what could have been a stressful situation so much easier. She never made us feel rushed and truly took the time to make sure we were taken care of. We really appreciated her amazing customer service and would absolutely recommend asking for Charity in the jewelry department!
- GTGinger ThuemlerSep 20, 20261.0Horrible experience trying to return sheets with the wrong label. They showed California King on package. They wouldn't take it back the next day even with a receipt.
- LRLee RenoSep 18, 20263.0Quick in and out, selection was more than adequate.
- FWFrancyne WhiteAug 16, 20265.0Very nice employee and very helpful
- DDDeanna DzwonekAug 13, 20261.0My cotton underware immediatly shrunk several sizes . I didnt even get to wear them!
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Chico Mall?
JCPenney offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Chico, CA?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Chico offer curbside pickup?
Yes, curbside pickup is available at the Chico JCPenney location.
Is the JCPenney store in Chico wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance to accommodate customers with mobility needs.
What payment methods are accepted at JCPenney in Chico?
JCPenney accepts American Express, Discover, MasterCard, Visa, and checks as payment options.
Where is JCPenney located in Chico?
JCPenney is located at 1932 E 20th St, Chico Mall, Chico, CA 95928, USA.
Which nearby stores can I visit along with JCPenney at the Chico Mall?
Nearby stores include Sears, Wolverine World Wide (a shoe store), RadioShack, Victoria's Secret & PINK, Aéropostale, Justice, Lids, Burlington, Men’s Wearhouse, and DICK’S Sporting Goods.
Are there places to eat near JCPenney in Chico Mall?
Yes, nearby dining options include Orange Julius and Taco Bell within the Chico Mall area.
Where can I find beauty and salon services near JCPenney?
Regis Salon, offering hair styling and beauty services, is located near JCPenney in Chico Mall for your convenience.
If I am visiting JCPenney, can I also find fitness and recreation nearby?
Yes, Planet Fitness is nearby for those interested in gym and fitness activities after shopping.
Brand Certified Facts from JCPenney
This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified October 11, 2026Yext Knowledge Graph
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