Christian Louboutin Desert Hills Outlet

Reviews

• AM

  Amanda Mekash

  May 31, 2026
  5.0
  Absolutely love this place! I had the best associate, Vanessa, helping me, who also made me feel welcomed the minute I walked in! She was super sweet, helpful and honest which was a huge plus! Thank you Vanessa so much for your help!
• SJ

  Samantha Jones

  May 23, 2026
  1.0
  Very disappointed with my experience with loubi_boy. I simply asked if a shoe was available in a size 6.5 and instead of clear communication, I was repeatedly left on seen and spoken to in a dismissive and defensive way. As a potential customer trying to support the business, I expected professionalism and basic respect. The interaction felt unnecessarily rude and unwelcoming. I’ve also spoken to friends and family who said they experienced similar behavior and poor communication. I would not recommend based on my experience Hopefully there’s better sales associates there
• GH

  G Hay

  May 20, 2026
  1.0
  I ordered a pair of shoes from your company and, after waiting over a week, my expected delivery date passed with absolutely no updates. I tried contacting both the salesperson and the store multiple times, but my calls completely stopped being answered. I essentially got ghosted. Meanwhile, I had a flight scheduled and ended up having to push back my trip because I was still waiting on my order. For a company charging over $700 for a pair of shoes, this experience feels more like dealing with a poorly run boutique than a high-end retailer. I also overheard one of your sales representatives in California make a comment over the phone saying she was not interested in selling sale items. That alone says a lot about the company culture and level of customer service being provided. To make matters worse, someone from the store gave me one of your sales reps’ Instagram information. I followed her page and sent a DM because I was interested in purchasing additional items. She read my message and completely ignored me. I am still waiting on shoes your company claims are “non-refundable,” yet you could not even deliver them in time for my trip. Charging premium prices while treating customers this way is unacceptable. I strongly encourage others to be careful when ordering from your company because the customer service experience has been terrible and nowhere near worth the hype.
• VC

  Vicky Cabrera

  Apr 20, 2026
  1.0
  I went to buy some shoes for my son and there was this african american female just walking around we asked for help and she looked bothered i asked if they had more sizes in the back and she said no later without checking and she was making some racist comments so we ended up walking away
• AP

  Anahit Petrosyan

  Mar 27, 2026
  1.0
  genuinely terrible customer service

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