American Eagle & Aerie

Reviews

• JW

  James Wilson

  Oct 3, 2026
  1.0
  What happened to this location? Used to love coming here and it’s gone downhill sadly. TERRIBLE customer service from the managers.
• OM

  omar Mansour

  May 19, 2026
  1.0
  Extremely disappointed with American Eagle’s at Brea and return policy. I tried returning an UNWORN item with the Tag and receipt, and because the tag was detached, they completely refused to help — not even store credit or a one-time exception. I spoke with a supervisor and explained the situation respectfully, but there was zero willingness to work with a loyal customer. A good company cares about customer experience and common sense, especially for an unworn item in perfect condition. Instead, I was treated like policy mattered more than basic customer service. Be careful shopping here if there’s any chance you may need a return. Their policies are far less customer-friendly than many other clothing retailers.
• OM

  Oldface Magenta

  Nov 20, 2024
  5.0
  Taylor was so helpful! She made sure to help me every step of the way to find the perfect pants for work!
• AC

  Angie R Chavez

  Feb 26, 2024
  5.0
  I went yesterday in the afternoon and I had the best experience during my recent visit to the Aerie Brea location. I got greeted and they check up on me as I shopped around. Never tried their bras before and was offered a bra fit. Jess was so nice and full of knowledge... unfortunately they don't offer my size in store. I will definitely be coming back just because of the girls... they are so much fun.
• MN

  Magdy Nofal

  Jan 8, 2024
  2.0
  So expensive , don't know why ?