DIOR

Reviews

• SG

  Scott Gropp

  4 days ago
  1.0
  I purchased a Dior weekender bag in Paris a little over two years ago. It didn’t receive much use for the first year and a half just due to the nature of the bag. I decided to try to start using it more this year. Unfortunately, the zipper seized up on one side of the main zip top. I wasn’t happy but continued to use it as the other end was still functioning – for a couple weeks, at least. Then the remaining zipper seized as well, making it so that I couldn’t close the bag. I took it to the boutique to inquire about a repair; surely it couldn’t be normal for the hardware on a bag at this price point to last just over two years, right? Wrong, apparently. I was told that they only warrant the workmanship for two years; unfortunately, I was just outside that window. I left the bag with them so they could receive a quote from the workshop for the repair. I was told a zipper replacement was typically $200-$300. Again, not thrilled, but also not willing to give up the bag for that cost. A week later I heard back from the boutique telling me that the repair would actually be $600 and ten weeks. For a zipper – but not the entire zipper, because they don’t make those pulls any more and would have to put the old pulls on a new zipper. I’ve had zippers on cheap hoodies that I’ve worn and washed hundreds of times that still worked after ten years. The best part? The repair is only warranted for six months, so if the zipper quits working again, I’ll be paying another $600 to repair it. So much for quality craftsmanship. I guess I know where I won’t be buying my next bag. Do better, Dior.
• JP

  János Palotás

  May 13, 2026
  5.0
  A House of Dior Beverly Hills (309-323 N Rodeo Dr) nem csupán egy üzlet, hanem a francia divatház egyik legimpozánsabb globális központja. A 2023 végén teljesen megújult, többemeletes épület a párizsi elegancia és a kaliforniai modernizmus találkozása. Főbb jellemzők: - Építészet és Design: A neves építész, Peter Marino tervezte az új "szentélyt". Az épület homlokzata hullámzó textúrájával a Dior haute couture ruhák lágy esését és redőit idézi. Belül egy hatalmas, három emelet magasságú belső kert (atrium) kapott helyet, amelyet Peter Wirtz tájépítész tervezett, természetes fényt és buja zöld növényzetet hozva a térbe. - Művészet mindenhol: Az üzlet belső terei inkább hasonlítanak egy galériára. Peter Marino és a Dior közös válogatásában kortárs művészek (például John McAllister, Karine Laval és Nancy Lorenz) alkotásai díszítik a falakat, a bútorok pedig olyan tervezőktől származnak, mint Vladimir Kagan. - Monsieur Dior Étterem: Ez a House of Dior egyik legnagyobb újdonsága: az épületben helyet kapott a divatház első amerikai étterme. A menüt a három Michelin-csillagos séf, Dominique Crenn állította össze, ötvözve a francia gasztronómiát a kaliforniai alapanyagokkal. Kínálat emeletek szerint: - Földszint: Ikonikus táskák, kiegészítők, selyemsálak és a legnépszerűbb luxusillatok. - Felső emeletek: Női és férfi ready-to-wear kollekciók, haute couture darabok, cipők, valamint a Dior Maison (lakberendezési) részleg. - VIP részleg: A legfelső emeleten privát szalonok és egy exkluzív terasz található a kiemelt ügyfelek számára, kilátással Beverly Hills-re. Miért érdemes ellátogatni ide? - A House of Dior Beverly Hills több mint egy bolt; egy kulturális élmény. Az épület közepén lévő élő kert, a lenyűgöző csigalépcső és a tetőtéri étterem miatt még azok számára is izgalmas úti cél, akik csak a design és a művészet iránt érdeklődnek. Gyakorlati információk: - Cím: 309 N Rodeo Dr, Beverly Hills, CA 90210 - Elhelyezkedés: A Rodeo Drive központi részén található, sétatávolságra a LOEWE és a Burberry üzletektől.
• ZL

  zhilin Lin

  May 8, 2026
  1.0
  I had a very disappointing experience with this Dior store regarding a refund issue. I made multiple attempts（4times）to resolve the matter privately by visiting the store in person and following up through messages before considering any further action. What disappointed me most was not only the refund itself, but also the lack of clear communication and follow-through throughout the entire process. The manager continuously gave vague responses, and I have now been waiting for almost a year. The merchandise was returned long ago, yet the refund — involving more than $3,000 — has still not been completed. What made the situation even more frustrating was that after the sales associate learned that I was unhappy with the product and had returned it, I was removed from their contact list and no further messages were answered. I also contacted Dior customer service and corporate support through email, but never received any meaningful response. Because the issue has remained unresolved for so long, I have even had to spend significant time and energy dealing with the small claims court process. As a customer, I never expected a refund issue to escalate to this point. This experience has seriously damaged my trust in Dior’s customer service. In comparison, I have previously handled returns with other luxury brands without ever encountering such prolonged delays and lack of accountability. At this point, I no longer feel comfortable purchasing Dior products, and I have also advised friends around me to think carefully before shopping here. Looking back at how many Dior beauty products I previously purchased, I genuinely feel disappointed and regretful. I hope this store can improve its customer service and handle refund matters with far more transparency and responsibility in the future.
• DD

  Damon DD

  May 7, 2026
  1.0
  This Dior store has been incredibly disappointing to deal with. Their valet damaged my G-Wagon, and I’ve been getting the runaround both from the store, their valet company and Dior corporate offices for exactly three weeks now today. What makes it even more frustrating is that the repair estimate is only $500, because my vehicle is fully PPF’d wrapped so it’s simply replacing two small PPF sections on the front guard grill. That’s less than the cost of a Dior T-shirt. What’s especially disappointing is that I’ve spent over $24,000 at this Dior location alone in the past 3 months and this is the level of customer service and accountability I’m receiving.
• SY

  Sam Y

  May 2, 2026
  5.0
  This place is amazing. And if he’s working - ask for Ian - he is the best luxury sales associate we’ve ever had the pleasure of meeting! He was so kind and treated my wife and I like true VIPs! The store itself was breathtaking, with a huge collection of bags, clothing, accessories - as well as houseware and furniture. The first two levels were selling what you expect from Dior, but the 3rd level had a breathtaking restaurant next to where they sold homewares. 10/10 best Dior store we’ve been too - lucky we came when we did seeing it only just opened late 2025