ALO

Reviews

• SJ

  Stephan John

  Aug 16, 2026
  5.0
  Matteo and Marlon and Marc Haylie provided professional customer service
• LB

  Logan Bohar

  Aug 14, 2026
  5.0
  The customer service at this ALO location is top notch.. everyone was helpful
• NS

  Natalia S

  Jun 16, 2026
  1.0
  ALO charges premium prices but delivers discount-store service at this location. The staff stands around talking to each other while customers are left waiting for help. Nobody seems to know what was going on. They lost my pickup order. Instead of fixing their mistake, I had to place a second order and wait over a week for a refund. A problem they created became my problem. The store manager, Avril, was completely ineffective in resolving the situation. No ownership, no urgency, no solution. If a company can’t handle something as basic as a pickup order, it has much bigger operational problems. I won’t be back.
• NS

  Neta Louis Sade

  May 24, 2026
  5.0
  The service was absolutely amazing from beginning to end. Everyone who helped us was so kind, attentive, and professional, and the entire experience felt truly VIP. A special thank you to Mark at the register— he was incredibly nice and went above and beyond for us. He even arranged to have an item shipped to my home free of charge, which was such a thoughtful gesture and honestly made the experience even more special. Throughout the fitting and shopping process, the team constantly checked on us, brought every size and item we needed, and made everything feel effortless and luxurious. You could really feel how much they care about customer experience and making people feel comfortable and taken care of. And the Alo Yoga colors right now are absolutely stunning. The new pink shade is gorgeous, soft, and flattering, and the blue collection is WOW, seriously one of the prettiest color collections I’ve seen in a long time. Everything looked so stylish, fresh, and high quality. The whole store had such a beautiful atmosphere and energy. Definitely one of the best shopping experiences I’ve had.
• LL

  Lauren

  Sep 2, 2017
  1.0
  Omg 100 degrees outside and no air conditioning. The fitting room is like a sweat shop with no ventilation and bright lights. Trying on skin tight clothing with conditions like this is no fun!

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