In 2006 Embassy Cigar Lounge was established in Orange County, California. Embassy is a family business and our customers are a big part of the Embassy Family. The first Embassy emerged in Anaheim Hills, CA in 2006 and the second location was created in 2009 in Brea, CA (Downtown Brea). Most of the time, you will find us on the floor, working with the customers on finding the perfect cigars and accessories to fit your life style. Embassy LifestyleEmbassy Cigars is known and respected throughout the cigar community in Orange County. Both locations, Anaheim Hills and Brea (Downtown Brea), are proud to educate the public on the long, beautiful tradition and the skillful artistry of fine, hand-rolled cigars.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.