Sportsman's Warehouse

Reviews

• TM

  Tyler M

  Jun 27, 2026
  1.0
  I had one of the worst retail experiences I’ve had in a long time at Sportsman’s Warehouse. The store was advertising a promotion where purchasing qualifying Ugly Stik products and spending over $100 would earn a $20 gift card. I specifically made my purchasing decisions based on that advertised promotion and ultimately spent nearly $600 in the store. When the gift card was not offered, I asked for assistance. Not a single employee I spoke with understood how the promotion worked, what qualified, or how to resolve the issue. After multiple conversations, the only solution management could offer was for me to return everything I had already purchased and buy it all again, hoping the system would work the second time. To make matters worse, the promotional signage provided virtually no useful details, limitations, or instructions. Customers are expected to rely on the advertisement, yet employees and management apparently have no ability to honor it when their own system fails. The issue isn’t the $20 gift card. It’s the principle. If a company advertises a promotion to get customers in the door, they should be willing and able to honor it—especially for a customer who just spent hundreds of dollars. Instead, I was left wasting my time while employees shrugged their shoulders and management offered no meaningful solution. Retailers wonder why customers increasingly shop online. This experience is a perfect example. Poor communication, poorly trained staff(one member stating “I only work here twice a week”), and an unwillingness to stand behind advertised promotions. I won’t be making future large purchases at Sportsman’s Warehouse, and I’d encourage others to verify every promotion before spending their money there because apparently even the employees don’t know how they work.
• RM

  Raul Millan

  Jun 12, 2026
  5.0
  Good experience personal really helpful
• CC

  Cesar Arguelles Sr, CesarA

  May 30, 2026
  5.0
  Buenos precios
• TM

  Timothy Mitchell

  May 24, 2026
  5.0
  Only problem with this place is the money I spend there !
• GP

  Gregory Peck

  May 12, 2026
  5.0
  Great selection of fishing equipment a d friendly staff.