Plato's Closet

Reviews

• BB

  Britney Bond

  Oct 7, 2026
  1.0
  Today, October 7, 2026, around 2:44 PM, I brought in a large amount of brand-new designer clothing, many pieces still with the tags attached, to sell. Unfortunately, this was yet another unpleasant experience at Plato’s Closet. This is not the first time I’ve gone into this location and felt completely disrespected by the girl working the register. Every time I’ve dealt with her, the attitude has been rude and dismissive. I’ve even had the experience of feeling like I’m being laughed at when I walk in. At this point, it’s getting pretty ridiculous. I dropped my clothes off today and was told it would take approximately 1–2 hours. So I waited around the store, looking through the merchandise, only to eventually be told that they weren’t going to take any of my items because they were overstocked with inventory. If the store is too overwhelmed with inventory to accept clothing, that’s fine — but maybe tell customers that BEFORE taking their bags and making them wait two hours. That seems like a pretty basic courtesy. What makes this even more frustrating is that this has happened to me repeatedly with this particular employee. I’ve brought clothing to this location when other employees are working, and they have accepted my items without a problem. So it’s hard not to question why my experience seems to change depending on who is working. I’ve also heard similar complaints from friends who have had uncomfortable experiences with the same employee. At some point, management might want to look into how customers are being treated and whether everyone is actually being given the same opportunity to sell their clothes. And honestly, when I walk into a store with brand-new designer pieces with tags still attached, only to see merchandise on the racks with stains, rips, holes, and shoes that look like they’ve seen better days, it’s pretty frustrating to be told none of my items are acceptable. I completely understand that Plato’s Closet gets to decide what they want to buy. That’s not my complaint. My complaint is the attitude, the lack of communication, and the way I’ve repeatedly been treated by this employee. If you don’t want my clothes, say that. If you’re overstocked, say that. But there is absolutely no reason to make customers feel unwelcome, embarrassed, or like they’re wasting your time. I’ll gladly take my designer clothes somewhere else from now on. There are plenty of resale stores that know how to treat customers with basic respect.
• TR

  Tiffany Rivera

  Sep 27, 2026
  5.0
  Super fun second hand store! They always have several sales and trendy items in stock. I am part of their points rewards system so, on occasion, I also get $10 off purchases. Staff is super friendly too.
• TJ

  Tom Jackson

  Sep 16, 2026
  5.0
  The associates at the counter could not have been more friendly and efficient, both with my refund and purchase. Highly recommend!
• KT

  Kayla Tipton

  Jun 20, 2026
  1.0
  I brought in 3 designer purses all in great condition (I left their dust bags in the car) and AE jeans in varying sizes and the girl at the counter offered me $25 for them. After I said no, she literally threw my items onto the counter and extremely sarcastically said “well have a great day then”. Upon walking out of the store a girl who was going in stopped me and offered to buy one of the bags and I sold it for $75. This location is a joke. They’ll buy SHEIN but not Marc Jacobs and Coach.
• SS

  Sylvia Somiari

  May 30, 2026
  1.0
  I can’t understand why this place is still in business. Overpriced regular inventory…better off shopping elsewhere.