Nordstrom Rack The Shops At Town and Country

Reviews

• EF

  eduardo flores

  2 days ago
  4.0
  No hay muchas marcas ni variedad
• NM

  Niecy Mitchell

  Jul 16, 2026
  5.0
  Gina was amazing. She was a pleasure to talk to and very informative
• JO

  Juana Ortiz

  Jun 27, 2026
  5.0
  Nice name brand clothes for 1/2 the price of department stores ❤️🐶
• FM

  Fish Man

  Jun 25, 2026
  1.0
  Came in to check out some suits and dress shirts and noticed I was being followed around by a bigger, older, blonde lady, and a taller, lankier brunette, both white. They had the minority women behind the registers and in the back rooms. It was straight-up racial profiling. I was pegged as a potential thief the moment they caught onto my presence, and was treated as such the ENTIRE time. I could FEEL the gnarly, nasty, energetically racist vibes in my bones. It was quite vicious. That was my interpretation. From start to finish, the 15-20 minutes I spent inside this store were DEEPLY uncomfortable, humiliating, and rage-inducing. The slimmer, younger brunette was ALL over it, watching me like a HAWK, making it quite obvious, as if profiling me gave her job purpose. In-your-face, OVERT racism to the core. It filled me with DISGUST. It filled me with dark, viscous HATRED. What a cliche. I will not be back. Wretched, wretched times. Plus, they had a whole section covered in garbage bags.
• MM

  Marlene

  May 25, 2026
  1.0
  Here’s a polished version of your review that keeps your frustration clear while still sounding professional and credible: I visited Nordstrom Rack during the Memorial Day sales and was really excited to shop the deals. I found a pair of shoes that appeared to be on sale, but once I got to the register, I was told they had been mis-tagged by $34.97. After waiting almost 10 minutes for a price check, an employee confirmed the shoes were incorrectly tagged and said they could not honor the price without speaking to a manager. When the manager, Tim, arrived, his approach immediately felt dismissive. He looked me up and down and simply asked, “What can I help you with?” I politely explained the situation and asked if there was any way they could honor the price or offer some type of accommodation since the mistake was on the store’s end. Unfortunately, he made no effort to help, offer a discount, or even show understanding. He just stated there was “nothing” he could do. Having worked in retail myself, I understand that managers often have flexibility in situations like this, whether that’s honoring a price, offering a partial discount, or at least attempting to provide good customer service. Mistakes happen, but customer service is what really matters afterward. Sadly, this experience left me disappointed and feeling dismissed as a customer. I think Tim, the manager should of addressed this differently.

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