Visited here for the first time last week from the East Coast. You need to get here when it opens. We found some amazing deals on winter boots ( 75% off). The shoe area is large and the deals are everywhere. It got crowded pretty fast. If you want to look at times in locked spaces do it early before it gets busy. The dressing room also got backed up really early so if you need to try items on I would do that earlier.
BA
Brittany Albrecht
Jul 18, 2026
I recently purchased a case for my AirPods at Last Chance. The package was sealed, so I couldn’t open it to check if the product was inside. When I got home to open the package, it was empty. Unfortunate that I had to pay for an empty package.
LH
Lisa heberlee
Jul 16, 2026
Noticed the Women's handbags are completely used....I I thought the things that didn't sell at Nordstrom's rack was moved to last chance but now last Chance is strictly used returns. Who would pay $140 for a purse that has been used already and mostly everything has its flaws place is not for me.
VM
Violet Mosley
Jul 8, 2026
I had a really disappointing experience at Last Chance today. We are visiting from out of state. My mom spent over $1200 in 2 transactions and I spent $200.
They treat customers sub human and def not a Nordstrom level of service.
Here is the specific experience I had today:
I found a shirt with a $10.97 price tag physically attached to it. When I brought it to the register along with my other items, the cashier called for a price check, and another employee came over and said it was actually $30.
If the item was truly priced incorrectly, that’s one thing mistakes happen. What was unacceptable was how the situation was handled. Beatrice the manager pulled the tag said it’s $30 something and walked away.
In 40 years I have never experienced anything like this.
Rather than treating us with courtesy or explaining the issue respectfully, we were made to feel like we had done something wrong. Elizabeth the cashier was even smirking at her co worker with a side eye. That was the cherry on top. The interaction was dismissive, unprofessional, and left us feeling embarrassed.
Customers should be able to trust the price tag attached to an item, and if an error occurs, it should be handled with kindness and professionalism. Unfortunately, neither happened here. Very unethical.
I left without purchasing the item because the experience was so unpleasant.
Can you get good deals here? Yes.
Will you be treated poorly? Yes.
While they are selling sweaters and shoes today at 75% off - they can’t honor a tag on a mistake they made for a customer spending over a $1000.
I give this store that rating for the discounted designer clothes, baby accessories, and luggage you find. But know that it is very overstocked, can barely move clothes on the racks, and generally looks a mess. It seems like no staff are hired to straighten, pick up or put back either during the day, at the end of the day, or before opening the next day. Not a pleasant shopping experience unless you like “hunting”.