Edible Arrangements

Reviews

• HR

  Harmony Rose

  Aug 8, 2026
  1.0
  I would give ZERO stars if I could. Do not trust this company with an important delivery, especially for a funeral or other time-sensitive occasion. I placed an order well in advance for a funeral. The website does not clearly state the delivery time, but the confirmation email said the order would arrive by 5 PM. Because I needed it sooner, I called and spoke with Michelle. She assured me that because the order was placed in advance, I could request an earlier delivery time and they would absolutely accommodate it. Fast forward to the day of the funeral: after waiting well over an hour past the requested time, I called to check on the order. Michelle told me that because of the delivery location, it could take up to FOUR HOURS and would likely arrive toward the end of the day. So despite placing the order well in advance and specifically calling ahead to make sure it would arrive on time, the company completely failed to deliver what was promised. When I asked to cancel the order and receive a refund, Michelle was incredibly rude and dismissive. This was for a funeral. We were already dealing with an enormous loss, and the last thing anyone should have to deal with is chasing down a vendor because they failed to honor what their own employee promised. If you are ordering items for something important where timing actually matters, I strongly recommend taking your business elsewhere. If they can mishandle a funeral order that was placed well in advance, there is no reason to believe your time-sensitive order will be treated any differently. Michelle said I would receive a refund. I sincerely hope she follows through, because otherwise I will have no choice but to dispute the charge with my bank.
• AP

  Andrew Perazzo

  Jul 24, 2026
  5.0
  Love it.
• AG

  Adrion Green

  May 10, 2026
  1.0
  I’m extremely disappointed with this Edible Arrangements location. I ordered a Mother’s Day package that INCLUDED a 3-pack of Mother’s Day balloons. The fruit arrangement arrived, but the balloons were completely missing. I immediately called the store and left a voicemail — no response. I then reached out through customer service chat — again, no response. Then when I checked my order later, instead of fixing the problem or contacting me, they simply REMOVED the balloons from my order entirely like they were never included. Seriously? That is unbelievably unprofessional. Mother’s Day orders are supposed to make people feel special, not leave customers chasing down missing items with zero communication. Mistakes happen, but ignoring customers and quietly deleting items from an order instead of addressing the issue is unacceptable customer service. Very disappointing experience, and I definitely expected better from a company like Edible Arrangements.
• JS

  Jorge Stright

  Apr 9, 2026
  1.0
  I ordered Edible Arrangements for my Mom's B-Day, and it never got to her. They posted it as "DELIVERY UNSUCCESFUL", but my sister has ring cameras and no one showed up. Trying to contact them was even worse, no one answers the phone, and I left multiple VM over 2 days, and never got a call back. Had to send my sister so she could hand them my cell phone to get a refund, and they didn't even get me a full refund. DO NOT ORDER FROM HERE.
• NR

  Nancy Rawlings

  Apr 2, 2026
  1.0
  If I could leave a zero. I would. I place order for my daughters birthday. I called to make sure they verify before delivery they said they do. I called a second time to check in. She said they spoke she was home it be there w in hr.. well the driver called while standing at her door to call and she was not home so no delivery. Now they won't answer my calls. Why did she need to lie and ruin this. Horrible place. Dont go to the one on stapley..

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