Windsor

Reviews

• DG

  Dolores Garcia

  6 days ago
  5.0
  Customer service was beyond amazing. We found more than what we were looking for. Very pleased and happy my daughter was able to find the perfect dress for her first home coming dance. 🥰❤️
• JM

  Jerry & Maria

  Aug 18, 2026
  1.0
  I stopped in this past Saturday with my niece and unfortunately left disappointed with the lack of customer service. Two associates were behind the counter engaged in conversation. Although they looked in our direction and clearly saw us enter, neither acknowledged us, offered a greeting, or asked if we needed assistance. We walked around the store once, and after still receiving no acknowledgment, decided to leave. A simple “hello” or “welcome in” would have made a significant difference. Customer service starts with making customers feel acknowledged and welcome, and unfortunately, that was missing during our visit.
• JR

  J. R.

  Aug 18, 2026
  1.0
  Walked in this past Saturday with my niece. Two associates were behind the counter, chatting it up, looked in our direction and just continued their chat. Not a hello or welcome in or can we help you find anything? Took one circle around the store and walked right out.
• SG

  sydney Grifftth

  Jan 15, 2025
  5.0
  First time going into this store and it was so cute and clean and organized , So many options for any event , I will definitely be returning!
• LA

  Luz Amaya

  May 28, 2024
  1.0
  Very rude and unprofessional. There’s one gal that is always nice and pleasant, but the rest of the team needs some coaching on professionalism with the client. My mom and sister went to return a dress and they gave them such a hard time. The dress hasn’t been worn outside of trying it on and they claimed the dress was worn and they didn’t even provide some type of credit. They assumed the tag was reattached. They asked for guidance on what to do and when the other gal came up she said, “Bro! You can tell it’s been worn” That attitude is awful. We hope these employees get the training they need because this will slowly result in the lack of growth for the business as people will go to Arrowhead instead.