lululemon

Reviews

• EZ

  Ella Zhao

  Jul 24, 2026
  1.0
  I ordered one item online for store pickup. When I picked it up, I tried it on in the store and found it was too large. Before I even left the store, I requested a return. I showed my order confirmation email and the return barcode, but I was told that was not enough. I also showed a photo of my driver’s license, but I was told that only the physical driver’s license would be accepted. I have been a Lululemon customer since 2012 and have never experienced this before. If this is a new policy, it should be communicated clearly to customers. This experience was unexpected and made the return process unnecessarily inconvenient.
• VM

  Vanessa Magallon

  Jun 25, 2026
  5.0
  I wanted to take a moment to recognize T and Angelique because they have truly made an impact on me. Like a lot of people, sometimes life gets to be a little heavy, and I’ll joke that I’m doing a little retail therapy. But every time I walk into this Lululemon, I leave feeling lighter than when I came in, and that’s because of them. T is absolutely incredible. She is pregnant, yet she still shows up with the biggest smile, endless patience, and so much genuine kindness. She has a way of making every customer feel seen and welcomed. You can tell she truly loves what she does, and her positive energy is something special. Angelique is just as amazing. She always takes the time to help me find pieces that fit my lifestyle and makes shopping feel personal instead of transactional. She’s knowledgeable, thoughtful, and never rushes me. I always leave feeling more confident than when I walked in. She was patient with me as I tried multiple sizes so I can feel the most comfortable. People often think retail is just about selling products, but T and Angelique remind me it’s really about people. They don’t just help me find clothes, they brighten my day. Every single time I leave that store, I feel happier than when I walked in, and I think that’s a pretty incredible gift to give someone. I hope they know the difference they make. Employees like T and Angelique are the reason customers come back, and they deserve to be recognized for the care, compassion, and positivity they bring to every interaction.
• CB

  Christi B

  May 16, 2026
  5.0
  Sam worked with me in customer service, Friendly, funny and respectful. Thank you Sam for being such awesome person all around! I can tell your coworkers and staff love workout with you.
• SH

  S. Hassell

  May 13, 2026
  5.0
  I've been to this location at least 15 times over the last couple of years and it has ALWAYS been a 5 star experience. I've dealt with multiple employees but specifically Connor has helped me on more than one occasion and as someone who interacts with customers on a daily basis in retail sales as well I just want to say how awesome it is to be greeted, by name I might add when he sees me. I really do enjoy the clothing but behind things whatever they may be are people, and the people at the Chandler Lululemon are Awesome! Keep it up!
• GG

  Gene Gene

  May 11, 2026
  1.0
  Terrible customer service

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