Brand Certified
J.Crew Factory
4.2(38 reviews)
Certified by J.Crew Factory • Aug 16, 2026
Business Details
4976 Premium Outlets Way, Chandler, AZ
85226, United States
Certified by J.Crew Factory • Aug 16, 2026
(480) 908-5234
Certified by J.Crew Factory • Aug 16, 2026
https://stores.factory.jcrew.com/us/az/chandler/4976-premium-outlets-way
Certified by J.Crew Factory • Aug 16, 2026
About
Certified by J.Crew Factory • Aug 16, 2026
Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe StoreFashion Accessories StoreJ. Crew Factory Stores
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksNot available
Location
Certified by J.Crew Factory • Aug 16, 2026
Hours
Certified by J.Crew Factory • Aug 16, 2026
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 7:00 PM
Reviews
4.2
38 reviews
5 stars
24
4 stars
7
3 stars
3
2 stars0
1 star
4
- AGAllison GriggOct 13, 20251.0I am a former loyal J Crew shopper. Unfortunately the quality of the clothes and customer service has been declining for years. I was not able to return a clearly defective tweed jacket that I bought two weeks ago today because I removed the tag. I had the receipt and card used to purchase it. I planned to wear the jacket one day but noticed the sewing on one pocket was all crooked and stretched. I figured I would easily be able to return it because it was clearly damaged in production. Wrong. There’s no telling how many tens of thousands of dollars I’ve spent there over the years. That’ll be the last time I ever buy anything from J Crew. I also recommend others avoid the Chandler Factory at all costs.
- CDCool DudeDec 6, 20223.0The prices are more
- AGA GaurJun 27, 20195.0Great customer service
Frequently Asked Questions About J.Crew Factory
What are the operating hours of J.Crew Factory at Phoenix Premium Outlets?
J.Crew Factory is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 7:00 PM.
Does J.Crew Factory at Phoenix Premium offer in-store pickup?
Yes, J.Crew Factory offers in-store pickup services.
What types of products are available at J.Crew Factory in Chandler?
J.Crew Factory offers colorful clothing styles for women, men, and children, including shoes and fashion accessories.
Is the J.Crew Factory store accessible for wheelchair users?
Yes, the store has a wheelchair-accessible entrance for customer convenience.
What payment options are accepted at J.Crew Factory in Phoenix Premium?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I schedule a private shopping appointment at J.Crew Factory?
Yes, private shopping appointments are available by calling the store to schedule.
How can I contact the J.Crew Factory store in Chandler?
You can reach the store by phone at +1 480-908-5234 or email at store.147@jcrew.com.
What popular shopping centers are near J.Crew Factory at Phoenix Premium Outlets?
J.Crew Factory is located within Phoenix Premium Outlets and is near Wild Horse Pass Phoenix Outlet Malls and Primm Outlet Mall at Wild Horse Pass Hotel and Casino.
What other clothing stores are close to J.Crew Factory at Phoenix Premium?
Nearby clothing stores include Gap Factory, Levi's Outlet Store, Calvin Klein, Banana Republic Factory, Polo Ralph Lauren Factory Store, and Under Armour.
Are there dining options near J.Crew Factory for a meal or coffee break?
Yes, nearby dining options include Starbucks, Famous Wok, Taco Girls, Green Leaf's & Bananas, Villa Italian Kitchen, and Charleys Cheesesteaks, where customers can relax before or after shopping.
Brand Certified Facts from J.Crew Factory
This information is certified by J.Crew Factory and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website