DXL Big + Tall

Reviews

• GA

  Gibran Ameer

  Aug 8, 2026
  5.0
  Got a suit there. Service was excellent. Made sure I had everything done right.
• RD

  Randall DeVault

  Jul 11, 2026
  5.0
  I've been shopping at DXL for years and have visited several locations around the Valley. Until now, the Peoria store had been my favorite simply because the customer service was consistently outstanding. I'd only been to the Chandler location twice before this weekend. The first visit was just to pick up an online order, so it was an in-and-out affair. The second time I came in to shop, the store was mostly empty... and somehow I managed to leave without anyone ever offering to help. Not exactly the experience I'd hoped for. On a whim, I decided to give Chandler one more shot, and I'm genuinely glad I did. Leon completely changed my impression of the store. She was patient, listened to my story, and made me feel like a valued customer instead of just another sale. It was the same caliber of service I've come to expect from DXL at its best, but somehow it felt even more personal. The funny part? I walked in planning to buy a few things and walked out with considerably more than I'd intended. Even funnier: I didn't have a single moment of buyer's remorse the next day. I'm in the middle of a major weight-loss journey, and once I settle into my maintenance weight, I already know where I'll be rebuilding my wardrobe. I'll be coming back to the Chandler store, and I'll be looking for Leon. Outstanding customer service doesn't just earn a sale—it earns a customer who wants to come back. Thank you, Leon, for making that happen.
• CC

  Crue

  Jul 10, 2026
  5.0
  Came in with the fashion sense of a traffic cone and left looking like I might actually deserve a second date. Huge shoutout to the Leon who helped me put everything together. I told them I had a date coming up, and instead of just pointing me toward a rack and wishing me luck, they actually took the time to help me build an outfit that looked awesome. They explained what colors worked together, made suggestions I never would’ve thought of, and somehow managed to make shopping stress-free. They weren’t pushy at all—they genuinely wanted me to leave feeling confident, and that’s exactly what happened. Customer service like that is hard to find these days. If my date goes well, I’m giving at least 50% of the credit to them. Thanks again for the help Leon you seriously crushed it.
• MM

  MingusLafroy

  Jul 3, 2026
  5.0
  Had a great experience with Jay. He got me all setup with a new account, scan for sizing and has great product knowledge. Thanks to him, I'll definitely be back at this location.
• GS

  Gary Swinford

  Jun 22, 2026
  5.0
  Sales staff very professional, helpful, and friendly. You can tell they like where they work.

Frequently Asked Questions About DXL Big + Tall