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JCPenney

4.2
(1,327 reviews)

Business Details

5111 Rogers Ave, Fort Smith, AR
72903, United States
(479) 452-2420

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fort Smith, AR location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
5111 Rogers Ave, Fort Smith, AR
72903, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM

Products & Services

4 lists · 127 items

Explore offerings from JCPenney on 5111 Rogers Ave in Fort Smith, with popular color, highlights, service upcharge, and manicures available at this location.

Color

25 items

Color

Associate Chemical Service
& UP
Men’s Gray Blending
& UP
Premium Color
& UP
Premium Color with Haircut
& UP
Ombre
& UP
Ombre with Haircut
& UP
Temporary Color Rinse
& UP
Single-Process
& UP
Double-Process
& UP
Single-Process with Haircut
& UP
Double-Process with Haircut
& UP
Glossing
& UP
Corrective Color
& UP

Highlights

Balyage
& UP
Balyage with Haircut
& UP
Accent Foil
& UP
Foil
& UP
Partial Foil
& UP
Cap Highlight
& UP
Dimensional Color
& UP
Foil with Haircut
& UP
Partial Foil with Haircut
& UP
Cap Highlight with Haircut
& UP
Dimensional Color with Haircut
& UP

Service Upcharge

Premium Color Upcharge
$10.00

Nails

15 items

Manicures

Gelcolor Manicure
& UP
Classic Manicure
& UP
Hot Oil Manicure
& UP
French Manicure
& UP
Nail Repair
& UP
Polish Change
& UP
Nail Embellishment
& UP
Gelcolor Removal
& UP
Spa Manicure
& UP

Nail Extensions

Nail Extensions - Full Set
& UP
Nail Extensions - Fills
& UP
Nail Extensions - Wraps
& UP

Pedicures

Gelcolor Pedicure
& UP
Spa Pedicure
& UP
Classic Pedicure
& UP

Speciality

34 items

Skin Treatments

Acne Facial Treatment 60 Minute
& UP
Refreshing Facial Treatment 30 Minute
& UP
Rejuvenating Facial Treatment 60 Minute
& UP
Firming Facial Treatment
& UP
Eye Treatment with Facial
& UP
Facial Tissue Treatment
& UP

Massage Treatments

Relaxing 30 Minute
& UP
Reflexology
& UP
Hot Stone 90 Minute
& UP
Relaxing 60 Minute
& UP
Hot Stone 60 Minute
& UP
Deep Tissue 30 Minute
& UP
Deep Tissue 60 Minute
& UP

Haircuts

Men’s Signature Experience
& UP
Kids’ Haircut 12 and under
& UP

Hair Removal

Full Face Hair Removal
& UP
Eyebrow Shaping
& UP
Neckline Hair Removal
& UP
Eyebrow Threading
& UP
Half Leg Hair Removal
& UP
Full Leg Hair Removal
& UP
Bikini Line Hair Removal
& UP
Underarm Hair Removal
& UP
Full Arm Hair Removal
& UP
Men’s Back Hair Removal
& UP
Lip Hair Removal
& UP
Chin Hair Removal
& UP

Conditioning Hair Treatments

Hair Recovery by Redken®
& UP
Penetraitt Deep Conditioning
& UP
Malibu Wellness Intensive Clarifying
& UP
Dry Scalp Tonic
& UP
Mizani® Custom Blend and Dry Scalp Tonic
& UP
Mizani® Custom Blend
& UP
Humecto® Deep Conditioning
& UP

Styling

53 items

Straightening

CHI Ultimate Blowout
& UP
CHI Ultimate Blowout with Haircut
& UP
CHI Thermal Straightening
& UP
Retouch
& UP
CHI Thermal Straightening with Haircut
& UP
Retouch with Haircut
& UP

Finishing

Formal Up-Do
& UP
Formal Up-Do with Haircut
& UP
Signature Blow Out
& UP
Wrap Set
& UP
Basic Blowdry
& UP
Shampoo and Set
& UP
Shampoo and Set with a haircut
& UP
IronWorks
& UP
DesignWork
& UP
DesignWork with Haircut
& UP
Novelty
& UP

Texture

Basic Wave
& UP
Specialty Wave
& UP
Basic Wave with Haircut
& UP
Specialty Wave with Haircut
& UP
Partial Wave
& UP
Relaxer with Color
& UP
Relaxer with Haircut & Color
& UP
Relaxer Retouch (up to 1")
& UP
Relaxer Retouch with Haircut (up to 1")
& UP
Relaxer
& UP
Curl Reforming
& UP
Curl Reforming with Haircut
& UP
Relaxer with Haircut
& UP

Haircuts

Xpress Cut
& UP
Haircut and Blowdry
& UP
Men’s Haircut
& UP
Clipper Cut
& UP

Service Upcharge

Long Hair Pricing - Shoulder to mid-back
$10.00
Long Hair Pricing - Mid-back to waist
$15.00

Extensions

Kinky Twist
& UP
Rope Twist
& UP
Micro Braids
& UP

Natural & Locs

Shampoo & Diffuse
& UP
Loc Styling
& UP
Loc Maintenance
& UP
Bantu Knots
& UP
Cornrow with Design
& UP
Basic Cornrow
& UP

Sets & Twists

Shampoo & Flat Twist Set
& UP
Spiral & Pencil Curl
& UP
Shampoo & Two-Strand Twist
& UP
Press & Curl
& UP
Rod Set
& UP
Straw Set
& UP
Double Twist
& UP
Single Twist
& UP

Reviews

4.2
1,327 reviews
5 stars
705
4 stars
330
3 stars
160
2 stars
57
1 star
75
  • MQ
    Misty Quick
    Aug 7, 2026
    3.0
    The employees were helpful, and the assortment of clothing was adequate, but the selection of sizes was lacking. The prices are inflated, but online coupons can help with that; just make sure that you read the fine print because many popular brands are excluded from their coupons.
  • SN
    Sooper Nerdy
    Jul 14, 2026
    1.0
    Went in to get some new shirts for my birthday, ended up playing a game of hide from the credit card ladies. No matter where I went there was someone shoving a Penny's card down my throat. No thanks, I'll find somewhere else to shop.
  • MW
    Mandy Williams
    Jul 14, 2026
    1.0
    We came in trying(key word here)to shop for clothes. A lady was standing at the door, asked me about signing up for a credit card. I politely declined. 5 minutes later, a woman walks by and asks if I have a JCPenny credit card. I said no and she proceeded to ask about signing up. I politely declined again. I walk back around to the boys section and the same lady from the front door approaches again and asks if we both have cards. I said no. She proceeded to go on and on about getting a credit card and wouldn't leave. Again, I declined. My shopping was interrupted at least 5 times. It was so awkward. How many times do we have to say no? I understand they have a job to do but saying no twice should give them a hint. Again, I get to the counter and am asked again. It was not a great experience. I felt like they were desperate to sell me a car or something. Not much was in stock, most racks were bare. This is probably why retail stores are going out of business.
  • CH
    Carl Hall
    Jul 2, 2026
    5.0
    Nice place to buy clothes in the mall!
  • MM
    Mackenzie Mendenhall
    Jun 13, 2026
    1.0
    We came in to look at returning our mattress and getting a new one. The staff that helped us was EXTREMELY rude and not helpful at all.

Frequently Asked Questions About JCPenney

What are the regular store hours for JCPenney in Fort Smith, AR?

JCPenney in Fort Smith, AR is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Where is the JCPenney store located in Fort Smith?

The store is located at 5111 Rogers Ave, inside Central Mall, Fort Smith, AR 72903.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 23, 2026Yext Knowledge Graph
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