Nestled in the quaint town of Troy, Burlap & Silk intertwines the charm of an antique store, boutique, and gift shop in one inviting space. Since 2022, this emporium has served as a destination for shoppers seeking unique treasures. Inside, the atmosphere is as warm and inviting as the town it calls home. Visitors will find a charming collection from local artists, delightful soaps and fragrant candles, flourishing plants, and a treasure chest of vintage finds. From painting classes to an array of specialty shops, there's something for everyone at Burlap & Silk. It's an experience that's as special as each item within its walls.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.