The R.E. Michel Company was founded in Baltimore, Maryland in 1935 as a supplier to the home heating oil burner industry. Still family owned and operated, we have grown to be one of our nation's leading wholesale distributors of HVACR equipment, parts and supplies.
We have more than 270 sales locations coast to coast. Our conveniently located branches carry an extensive inventory that meets the needs of its own market and its own customers. Want us to carry a certain product in our local branch inventory for you? Just ask us and we'll get it for you. Our goal is to take the guesswork out of the supply business so that what you need is there when you need it. Doing business should be made easy for the customer and, at R.E. Michel, it is.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.