lululemon - CLOSED

Reviews

• AB

  Anna Beier

  Jun 8, 2026
  5.0
  Thank you for the excellent customer service from Ms. Christy and Ms. Emily! I had a pair of pants to return from an order that another goofed (wrong color). I was greeted as soon as I walked in. They were so friendly and helpful--I returned the pants to them and they ordered the right ones to be sent to my house. They even thanked me for my service. Thank YOU, ladies!
• HH

  Hunter

  Jan 11, 2026
  1.0
  Frustrating attempted return experience. Family member got me a jacket in the wrong size. He removed the price sticker from the tag which also contains what is apparently a necessary for returns bar code. No where on the receipt, tags or Lulu website does it say that if the price sticker is removed (say for a gift) the item can’t be returned. Apparently most stores accept returns without this bar code, just generating a new one, as long as you otherwise have the receipt of original purchase and the tags are intact. It’s just a little more admin work for the associate. Not this store. An associate repeatedly suggested I turn the brand new $168 item in to some “like new” program that gives me a 30 dollar store credit as if that was my only option…bizarre given that the website indicates tags intact and receipt are enough. And Lululemon.com allowed me to process the return for a full refund. Now I just have to mail it for the refund which is inconvenient. Just really disappointing customer service.
• IG

  Isaac Manuel Sánchez G

  Sep 9, 2025
  5.0
  Ropa de muy buena calidad (a un precio algo elevado).
• A

  어떠노 (어떠노)

  Nov 9, 2023
  4.0
  비싸네요.