Visit your local Belk! Your department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with can’t-miss sales and deals on everything from purses to jeans. Browse thousands of styles and find something to love from your favorite designer brands like Calvin Klein, Vince Camuto, Ralph Lauren, and Coach. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Birmingham, AL or call us at (205) 987-4200 today for your shopping needs!
Love Bobby brown but no one is ever there at the Bonnie Brown counter to help. I’ve even stood there waiting for another associate to come but they never did.
AC
arely cisneros
Jun 29, 2026
1.0
Hello. I wanted to share my recent experience at Belk. A lady by the name of Francine was very rude to me and my family. My cousin and I were browsing the perfumes and she adamantly refused to let us pass through an aisle while stating, "there is nothing for y'all to look at here". We were just wanting to cross through the aisle to reach through to the makeup section and she continuously kept arguing with us saying we can't cross through the aisle. And in the end, she said "but if you just need to cross, you can do that", which is what we were wanting to do to begin with. The entire time she spoke to us in a loud and annoyed voice, which could be heard throughout the store. Then, when my brother came up to us, also browsing the perfumes, she proceeded to be very rude about which perfume belonged to which artist and that those perfumes only belonged to women, which obviously he knew that. Throughout the entire conversation with him, she was still being loud and aggressively being in his face about it. She was only nice once he mentioned he was browsing for our niece and that's when she started saying "oh you should bring her by and also look check these out too". We just wanted to share this experience and hope this doesn't happen to anyone else. Because we know she was capable of being nice since she was nice to other guests nearby.
EK
Ethan Kiep
Jun 18, 2026
1.0
We went to Belk today so my mom could try on clothes and just get out of the house, while there she tried to go into the dressing room and couldn’t because there were clothes laying everywhere on the floor and she has crutches after having surgery on her ankle and because all the clothes and how nasty it was she couldn’t go in. This store needs to do better with cleaning their dressing rooms! I’m very disappointed in the way they are running things now. Pictures are of what was just hanging in there after I picked them up off the floor!
BS
Bianca Scott
Jun 13, 2026
1.0
I went to this location to retrieve an item I purchased online. The instructions said to wait in the car and it would be brought to me. Because it was near closing time, we went ahead to just go inside. It wasn’t overt where the pick up area was, so it took a moment to ask a few workers where the pick up area was located. By then, it was 8:05 pm.
We finally approached the woman whose job it was to give us our order, and she clearly had an annoyed look on her face. I greeted her with a smile, telling her that I was trying to pick up my order. She said, “We’re closed.”
I said, “So I cannot pick up my order?”
And she said , “Nope.”
No sorry, no try again tomorrow. Just nope.
I told her thank you, and left the building.
This woman , her name began with an L, perhaps Lanetria or something similar, an African-American woman with brown skin, about 5’5, medium-sized, and wore glasses… she does not need to work in retail with a nasty, disgusting attitude like that. I understand it was 5 minutes past closing time; however, there were still other customers in the store. WE were still in the store before it closed; we just didn’t know where to go. My phone STILL says that the order will be brought out to my car.
If this is a representation of Belk’s commitment to its customers, then the standards have dropped significantly. This woman made the experience very uncomfortable and inconvenient. It was very disappointing.
JR
Juancarlos Ruiz
Jun 2, 2026
5.0
For perfumes or clothes it is a good place somewhat expensive but it is worth it in one thing or another.
What are the regular store hours for Belk in Birmingham, AL?
Belk in Birmingham is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does Belk offer in-store and curbside pickup services?
Yes, Belk provides both in-store pickup and curbside pickup services for your convenience.
What types of products can I find at Belk?
You can find a wide range of products including women's and men's clothing, juniors, kids' wear, accessories, home décor, fashion, jewelry, shoes, handbags, and beauty products.
Which popular brands are available at Belk Birmingham?
Belk offers brands like Kim Rogers, Clinique, Estee Lauder, Polo Ralph Lauren, Lancome, Levi's, L'OREAL, and many others.
What payment methods are accepted at Belk?
Belk accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Belk Birmingham wheelchair accessible?
Yes, Belk has wheelchair accessible entrances and parking for customers who need it.
Can I contact Belk Birmingham via email?
Yes, you can reach Belk customer care at belk_customer_care@belk.com.
Where is Belk located within Birmingham?
Belk is located at 2100 Riverchase Galleria, Birmingham, AL 35244 inside the Riverchase Galleria shopping center.
What are some nearby stores customers can visit along with Belk at Riverchase Galleria?
Nearby stores include Foot Locker for shoes and sportswear, Charlotte Russe for women's clothing and shoes, and JCPenney, another department store within Riverchase Galleria, making it easy to shop multiple stores in one visit.
Are there dining options near Belk in Riverchase Galleria?
Yes, nearby dining options include Auntie Anne's Pretzels for snacks, Olive Garden Italian Restaurant for casual dining, and Kelly's Cajun Grill offering a variety of cuisines.
Where can I find beauty and spa services near Belk?
For beauty and spa services near Belk, you can visit Merle Norman Cosmetics of Hoover or JCP Salon Hoover within the shopping area for treatments and hair care.
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