DSW Designer Shoe Warehouse

4.1
364 reviews

About

Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
1429 West Bay Area Boulevard, Webster, TX
77598, United States

Hours

Reviews

4.1
364 reviews
5 stars
181
4 stars
95
3 stars
47
2 stars
15
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some customers reported helpful staff, while others experienced rude treatment and long wait times.

Product Selection

Customers appreciated the wide variety of shoes available, but some felt the selection was lacking in certain styles and sizes.

Pricing Issues

Many customers found prices reasonable, but some expressed dissatisfaction with high clearance prices and issues with promotional offers.

Store Organization

Feedback indicated that the store was generally clean and organized, though some customers noted disorganization and long checkout lines.

Online Order Problems

Several customers reported issues with online orders, including delays and double charges, leading to frustration.
  • AA
    aztecknight70
    2 days ago
    3.0
    They don't carry kswiss?. Great prices on everything else and good selections.
  • SS
    Shristi Sharma
    Nov 7, 2025
    1.0
    Worst show store of all! Atrocious customer service which take so much of your time to figure out. And when you finally connect to a representative they put the call on hold for 45mins!! What is the point of doing the job?!!
  • MA
    Melanie Arnett
    Sep 28, 2025
    1.0
    I purchased silver sandals for my sons wedding, while wearing them I noticed a small flaw in the sparkly band across the toe. I tried to exchange them, & was told " we cannot take back worn shoes " This is a manufacturer defect. I understand that they cannot be certain of how/ when the flaw occurred. was I supposed to go barefoot at the wedding? I worked in retail for many years as a manger. I know things can " damaged out" in the name of customer service. The loss in shrink is probably larger that the exchange of these shoes. I wiil not be shopping at DSW any longer.
  • MK
    Marta Kind
    Sep 16, 2025
    4.0
    Didn't find what I wanted
  • KA
    Kellie Adams
    Jul 11, 2025
    3.0
    Very disappointed that they no longer have the color coded additional discounts in the clearance section. The clearance prices are very high for clearance especially without the additional color coded additional discount from 10% to 70% that they apparently no longer give. The color on the shoe is the standing price. No additional discounts given. The signs were no longer displayed and only had the word clearance displayed now in red. No green, no purple, no blue, no yellow reference a to the additional 10-70% off. And if you're a DSW shopper, you know exactly what I'm talking about. I couldn't find a single pair of shoes in the clearance section for less than $39.95. So I doubt I'll be back.

Frequently Asked Questions About DSW Designer Shoe Warehouse

What brands and types of products does DSW Designer Shoe Warehouse offer?

DSW offers over 25,000 pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto, plus handbags, accessories, and kids' shoes.

What are the store hours for DSW Designer Shoe Warehouse in Webster, TX?

The store hours are Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.