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Belk

4.2
(762 reviews)

Business Details

(972) 937-0347
https://www.belk.com

About

Department StoreWomen's Clothing StoreMen's Clothing StoreFashion Accessories StoreGirls ClothingBoys ClothingPerfume StoreShoe StoreJeansHome Goods StoreBelk
Visit your local Belk! A department store destination for men’s and women’s clothes, shoes, beauty, fragrances, home décor, kitchen appliances and more. We make shopping effortless with something for everyone, from Nike and Adidas sportswear to Estée Lauder and Clinique beauty buys. Browse thousands of styles and save on your favorite designer brands with our must-shop sales. Enjoy the ultimate shopping experience with convenient in-store, online and in-app options. Stop by your local Belk of Waxahachie, TX or call us at (972) 937-0347 today for your shopping needs!

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available

Location

Belk
1540 Highway 77N, Waxahachie, TX
75165, United States

Hours

Reviews

4.2
762 reviews
5 stars
434
4 stars
173
3 stars
82
2 stars
41
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude interactions and poor service.

Store Organization

Many reviews highlighted issues with store organization and cleanliness, particularly in dressing rooms and the shoe department.

Product Selection

Customers expressed dissatisfaction with the selection of men's clothing and children's shoes, while some appreciated the variety in women's fashion and home goods.

Pricing

Prices were frequently described as high, although many customers noted good sales and discounts available.
  • DC
    Dee Crosby
    Feb 12, 2026
    5.0
    Maria Fe was so kind and patient and helped me find the best perfume set and purse for my Valentines day gift Thanks
  • MJ
    Melanie and Jeremy Joslin
    Dec 28, 2025
    2.0
    This was my first time going into a Belk and I'm not impressed. The store was very disorganized and messy. Maybe it's bc we went in after Christmas? The selection was not good imo. It felt like a rich grandma store and that's who we saw walking around in the store. The boys/men's dressing room was very dirty. The bumper baseboard was pulled and torn off the wall. There Hole in the carpet. It looked like it hasn't been vacuumed in a hot min as there stuff all over the floor and it smelled. It seriously look like a dog had chewed on the baseboard and shredded it all over the floor. And the checkout is on the right side of the store instead of in the middle of towards the front. Unsure if that is standard Belk design or just this location. But what was very unwelcoming was the checkout. There was 3 cashiers and customers at each register. On the right side, here was 1 person standing behind the customer being checked out. I stood behind the customers being checked out on the right as that's the way I walked over to the cash register as I assumed the checkout was upfront. My husband even said, are we in line bc I feel like we are not. We looked around and saw no indication of why we should not stand directly behind the customer being checked out. I stood there for another 10 mins or so. It might have been 15 mins bc the checkout process was as slow as Chesitmas. And another customer walked up and went to stand behind the customer on the right. THEN the cashier tells me, "ma'am, the line is over there. You can stand behind her (customer who arrived AFTER me)" There was NO indication the line was on the right. I now was 3rd in line when I should have been second. The cashier and the customer 2nd in line KNEW I SHOULD have been the best customer helped even if I was standing in the wrong spot. And if there is going to be a line location, have it marked. I have suspisciouns as to why the cashier waited until the other woman walked up to tell me to get behind her but I can't prove it now is it worth fighting over. At this point, my husband said, "I don't even want the shirt anymore. Let's go." I was irritated but the shirt looked very good on him and wanted to get it so we waited longer. Bottom line is, the experience was unpleasant and rude. We didn't feel welcome. We will probably not be going back to this location. And unsure if I will check out other Belk locations either. The prices were high, even on sale, and wasn't impressed witht the selection.
  • KB
    Kara Boyd
    Dec 20, 2025
    1.0
    I saw a ring I wanted to buy online that 1400$ went in and I saw it in the case, but no one was around (11am) I asked the lady in the fragrance counter if I could see something in the jewelry case and she said the girl that works that counter would be back in a min she probably went to the bathroom (I waited another 15 min with my 7 year old son)When we were leaving the girl from the fragrance counter told me to have a nice day. I’ve called the store twice since and was told no managers were available. I guess they don’t have one. Very disappointed considering I went to the one in Fort Worth all the time and loved everyone was so much. I work in the same shopping center as a manger of another store and I’ll be telling all my customers to avoid this place!!! It’s trash! Very disappointing and please managers answer the phone!!
  • CC
    Carl Crenshaw
    Oct 11, 2025
    5.0
    Good place to shop
  • DW
    D. K. Wright
    Sep 19, 2025
    2.0
    The store is well maintained. Lots of choices for a more mature clientele. The first time I went to the store the clerk was very nice an attentive. Today not so much, the clerk was in the women's clothing area, rude and dismissive. I had picked a pair of shoes, and a dress to purchase. But I refuse to spend my money in a store that has employees who disrespect any of their customers. Sadly I won't go back.

Frequently Asked Questions About Belk

What are the operating hours for Belk in Waxahachie, TX?

Belk in Waxahachie is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.

Does Belk offer in-store or curbside pickup options?

Yes, Belk offers both in-store pickup and curbside pickup services for your convenience.

Brand Certified Facts from Belk

This information is certified by Belk and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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