Pricing Issues
Many customers expressed dissatisfaction with high prices for used items, often comparing them unfavorably to new retail prices.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rude or unhelpful interactions.
Store Organization
Several reviews highlighted issues with store organization and cleanliness, noting that items were often messy or poorly sorted.
Inventory Quality
Customers noted a decline in the quality of inventory, with many items being outdated, worn, or overpriced.
Positive Staff Interactions
Despite some negative experiences, many customers appreciated the friendliness and helpfulness of specific employees.