Goodwill Store - Watauga

3.8
531 reviews
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Business Details

7201 Rufe Snow Drive, Watauga, TX
76148, United States
(817) 514-2615
http://www.goodwillnorthcentraltexas.org
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About

Thrift Store

Details

  • DeliveryNot available
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksNot available

Location

Goodwill Store - Watauga
7201 Rufe Snow Drive, Watauga, TX
76148, United States

Hours

Reviews

3.8
531 reviews
5 stars
250
4 stars
110
3 stars
63
2 stars
39
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly and helpful, with specific mentions of employees like Leo and Sky.

Store Organization

The store received mixed reviews on organization; while some found it clean and well-organized, others described it as messy and chaotic.

Pricing Concerns

Numerous reviews highlighted issues with high prices on used items, with some customers feeling that prices were comparable to new retail items.

Inventory Variety

Customers appreciated the wide variety of items available, particularly in furniture and clothing, although some noted a decline in quality and selection.

Donation Experience

Feedback on the donation process was mixed, with some praising efficiency while others reported rude service and issues with acceptance of items.
  • SC
    Shane Collins
    Nov 7, 2025
    2.0
    I was disappointed tonight. I went there and the cashier was rude and put me on hold while ringing me up and answered a call and then talked to someone after and took forever ringing up my order. The manager was rude too. I was actually disappointed with customer service tonight.
  • CC
    christina
    Oct 18, 2025
    5.0
    The employees were helpful and cheery. The aisles were clean and properly labeled. Multiple dressing room stalls are available.
  • LL
    Lanna
    Oct 9, 2025
    5.0
    Always blown away by this location! Not only is their inventory and prices incredible but the entire staff is so sweet and friendly!! I am ALWAYS greeted by a friendly welcome and smiles when I come in and anytime I’ve had questions they are so helpful!! You can definitely tell that the manager Leo takes great pride in looking after the store and his associates! I consistently see him helping and guiding his associates and his genuine caring personality is definitely reflected by how well the store is run! Also wanted to shout out Hannah who is always just a positive ray of sunshine and makes it a point to brighten each customers day at checkout!! Goodwill needs to hire Leo to train people at the other locations because Goodwill Watagua is definitely above all the other thrift stores in the area!
  • CR
    cesar vazquez ramirez
    Sep 22, 2025
    5.0
    Muy bien ordenada todos los artículos y muy amables las personas que atienden y bien surtida
  • SS
    Sutty
    Sep 13, 2025
    5.0
    This is my favorite place to treasure hunt. So many great finds and the staff are all friendly! Especially Sky, she is fabulous!!! :)
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Frequently Asked Questions About Goodwill Store - Watauga

What are the regular operating hours of Goodwill Store - Watauga?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

Is Goodwill Store - Watauga open on major holidays?

No, the store is closed on Thanksgiving Day (November 27), Christmas Day (December 25), and New Year's Day (January 1).