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Brand Certified

JCPenney

4.2
(1031 reviews)

Business Details

6001 W Waco Dr, Waco, TX
76710, United States
(254) 776-1250

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Waco, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
6001 W Waco Dr, Waco, TX
76710, United States

Hours

Reviews

4.2
1,031 reviews
5 stars
566
4 stars
262
3 stars
113
2 stars
33
1 star
57
  • RG
    Rachel Greninger
    Mar 3, 2026
    2.0
    Went this past weekend and this location had me wanting to leave about time I got to the changing room. I was rushing to get out of that hot store! I didn't not enjoy my experience shopping it was miserably hot through out the store and extra dingy everywhere I looked. For the prices being high on most items you would think it would feel more like an upscale store but it felt more like being in a dollar tree. I bought three items for a hundred dollars and will not be back due to high prices and nasty feeling atmosphere. the shirt I bought already has threads falling out. not worth $36.00 either. UPDATE: Responded to the response on this review. Called and Nothing was resolved or sorted out. That was a waste of my time. I will not be shopping at ANY of the locations anymore. There are way better places to buy clothes that are actually good quality.
  • NB
    Neal Bernard
    Feb 10, 2026
    4.0
    Found a lot of really good deals here. Worth checking out.
  • CB
    Clifford Blair
    Jan 30, 2026
    1.0
    I took my watch 4 months ago to get cleaned, the crystal polished and one link taken out. Now they're telling me that they are waiting for parts to come in. For one it wasn't broken. So they broke my watch in other words I say. If it isn't on my wrist by month five I want a new watch, and I'll never buy a warranty again from them
  • MH
    Margot Harvey
    Dec 23, 2025
    5.0
    Excellent customer service
  • JC
    Jose Caraballo
    Dec 19, 2025
    3.0
    Don't really have not many choices of many dressing clothes

Brand Certified Facts from JCPenney

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Certified March 08, 2026Yext Knowledge Graph
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