Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Waco, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,016 reviews
5 stars
559
4 stars
260
3 stars
111
2 stars
32
1 star
54
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The store is generally reported as clean and organized, but there are significant complaints about the condition of the dressing rooms.
Customer Service
Staff are often described as friendly and helpful, though there are instances of poor service and long wait times at checkout.
Product Selection
Customers appreciate the variety of products, especially in clothing and jewelry, but some express disappointment in the availability of certain sizes and styles.
Pricing
While many customers find good deals and sales, others feel that prices are too high, even for sale items.
Store Atmosphere
The store's atmosphere is mixed, with some customers enjoying their experience while others note a lack of energy and maintenance issues.
- JBJenette BrownOct 31, 20255.0I found some reasonable pieces of jewelry and bathroom was clean and clearly labeled one that was out of order. I enjoyed my visit
- NDNicole DouglasSep 9, 20254.0I liked what I saw but nothing was in my size
- BBBbw1906Sep 3, 20252.0It's like going to a flea market but indoors
- PRPatricia RamirezAug 16, 20255.0Just needs more sales a lot more buy one get ones
- DSDawn SchellAug 2, 20255.0It was extremely clean and organized. The staff greeted us when we walked in. They were very helpful and polite.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Waco, TX offer?
JCPenney offers a variety of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Where is JCPenney located in Waco, TX?
JCPenney is located at 6001 W Waco Dr in Richland Mall, Waco, TX 76710.
What are the operating hours for JCPenney in Waco?
JCPenney is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday 10:00 AM to 8:00 PM, Saturday 10:00 AM to 9:00 PM, and Sunday 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup or in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping options for customers.
Which payment methods are accepted at JCPenney Waco?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment methods.
Is JCPenney Waco accessible for customers with disabilities?
Yes, JCPenney has a wheelchair accessible entrance and public restrooms available.
What nearby restaurants can I visit before or after shopping at JCPenney?
Pei Wei Asian Express is a nearby restaurant where you can enjoy Asian cuisine before or after your shopping trip at JCPenney.
Where can I find other department stores near JCPenney in Waco?
Nearby department stores include Gordmans and dd's DISCOUNTS, offering additional shopping options close to JCPenney.
Are there any beauty or salon services near JCPenney in Waco?
Yes, MasterCuts, Le Nails, and iBrows Studio are nearby beauty and spa salons offering hair, nail, and cosmetic services.
How can I reach JCPenney Waco if I need assistance or more information?
You can contact JCPenney Waco by calling +1 254-776-1250 or visit their website at https://www.jcpenney.com/locations/tx/waco/clothing-stores-waco-tx-2021.html.