Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Waco, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,025 reviews
5 stars
565
4 stars
260
3 stars
112
2 stars
32
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, although some noted a lack of assistance in certain areas.
Store Condition
The store was generally reported as clean and organized, but there were significant complaints about the condition of the dressing rooms.
Product Selection
Customers appreciated the variety of products available, but some expressed disappointment with the limited selection in specific categories, particularly women's clothing.
Checkout Experience
Long wait times at checkout were frequently mentioned, with customers frustrated by the lack of open registers.
Pricing
While some customers found good deals and reasonable prices, others felt that prices were high, even during sales.
- MHMargot HarveyDec 23, 20255.0Excellent customer service
- JRJason RomineDec 22, 20255.0Nice store.
- JCJose CaraballoDec 19, 20253.0Don't really have not many choices of many dressing clothes
- PPPeg PuhlDec 4, 20251.0Standing in line for 30 minutes. And they wonder why people shop online.
- CWCynthia Wilkins-SedigasNov 24, 20251.0You better know exactly what you need and where it is on the store. The help in there doesn't help AT ALL!
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Waco, TX offer?
JCPenney offers a variety of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Where is JCPenney located in Waco, TX?
JCPenney is located at 6001 W Waco Dr in Richland Mall, Waco, TX 76710.
What are the operating hours for JCPenney in Waco?
JCPenney is open Monday through Thursday from 11:00 AM to 8:00 PM, Friday 10:00 AM to 8:00 PM, Saturday 10:00 AM to 9:00 PM, and Sunday 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup or in-store shopping?
Yes, JCPenney offers both curbside pickup and in-store shopping options for customers.
Which payment methods are accepted at JCPenney Waco?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment methods.
Is JCPenney Waco accessible for customers with disabilities?
Yes, JCPenney has a wheelchair accessible entrance and public restrooms available.
What nearby restaurants can I visit before or after shopping at JCPenney?
Pei Wei Asian Express is a nearby restaurant where you can enjoy Asian cuisine before or after your shopping trip at JCPenney.
Where can I find other department stores near JCPenney in Waco?
Nearby department stores include Gordmans and dd's DISCOUNTS, offering additional shopping options close to JCPenney.
Are there any beauty or salon services near JCPenney in Waco?
Yes, MasterCuts, Le Nails, and iBrows Studio are nearby beauty and spa salons offering hair, nail, and cosmetic services.
How can I reach JCPenney Waco if I need assistance or more information?
You can contact JCPenney Waco by calling +1 254-776-1250 or visit their website at https://www.jcpenney.com/locations/tx/waco/clothing-stores-waco-tx-2021.html.