Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Victoria, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
521 reviews
5 stars
288
4 stars
118
3 stars
68
2 stars
19
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service from specific employees.
Store Condition
Feedback indicated issues with cleanliness and organization, particularly in dressing rooms and displays.
Inventory Issues
Several reviews noted low inventory and limited selection in certain departments, impacting the shopping experience.
Pricing and Sales
Customers appreciated the great deals and sales available, although some found certain items to be overpriced.
Store Hours
Some customers expressed frustration with the store's opening hours, suggesting they are not convenient.
- TKTeresa KitchensAug 26, 20251.0They should be ashamed of themselves. And hold themselves to a higher standard. Horrendous state of the jewelry display. I won't be purchasing from this JCPENNEY again. Horrific.
- RPRebecca ParrOct 28, 20223.0Nice selection and good sale price
- BMBill McKayDec 28, 20193.0Not everything is as advertised....smh
- JRJackie RositasJun 28, 20195.0Love the store
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Victoria, TX?
JCPenney offers a wide selection including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney at Victoria Mall?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and in-store shopping options?
Yes, JCPenney provides both curbside pickup and in-store shopping for customer convenience.
What payment methods are accepted at JCPenney Victoria Mall?
JCPenney accepts American Express, Discover, MasterCard, Visa, and checks as payment options.
Is the JCPenney store in Victoria wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
Are there any nearby clothing stores where I can shop besides JCPenney?
Yes, nearby clothing stores include Dillard's, Bealls, American Eagle Store, Charlotte Russe, Cato Fashions, Journeys, and Justice, providing various fashion options.
Where can I find food or dining options near JCPenney in Victoria Mall?
Nearby dining options include La Terraza Mexican Grill, Chick-fil-A, Pretzelmaker Victoria Mall, and Chuck E. Cheese for casual meals and snacks.
Are there any beauty and spa services near JCPenney at Victoria Mall?
Yes, you can find beauty and spa services at Hair By Kayla and MasterCuts located near JCPenney.
Can I find jewelry stores close to JCPenney in Victoria Mall?
Yes, Aman's Jewelers is a nearby jewelry store if you're looking for fine jewelry options.
What should I do if I need assistance or want to contact JCPenney Victoria directly?
You can call JCPenney Victoria at +1 361-578-1511 or toll-free at +1 800-322-1189. Also, visit their website or social media pages for more information.