Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our The Woodlands, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
This store has gone so far downhill you couldn’t roll a ball down any farther. The employees have zero customer service skills. I placed a dress on hold for 24 hours, came back less than 24 hours later and the dress was nowhere to be found. One employee said oh it was supposed to be kept here, sorry have a great day. Next employee said oh actually we keep them here now let me check, nope it’s not here so sorry. Finally ran into a competent employee that said the now keep the hold items in the dressing room which makes zero sense. AVOID AT ALL COSTS
TP
Tawnie P
Mar 23, 2026
5.0
Whoever is the person that is in charge of the inventory for the young women, teen girls department deserves a big raise. I LOVE the new styles coming into this store. I always find something I love and my girls do as well. From Roxy to Arizona ( I love their graphic tees and jeans) to their Xersion athletic line it is all so amazing, a true fashion secret I want everyone to know about! I really like this store because of the calm chill vibes. I never feel like I'm being watched or profiled here, I feel like I can take my time to shop and relax. The bathrooms are usually always clean and the customer service is always kind and friendly. The other day a young girl bought a evening dress and the customer service lady asked her if she wanted a dress bag for it. I thought that was so nice because other customer service people might have just thrown it in a bag. The store is always clean as well. Some helpful suggestions: Please open more customer service counters, sometimes the lines can be long. Literally that's it, this is an amazing store and I hope it doesn't ever go out of business.
JR
John Raymer
Mar 17, 2026
5.0
Bought jewelry
DD
Dulcinea
Mar 13, 2026
3.0
On Friday, March 6th, I had a bad experience with the cashier, ANI; She is quite rude and impatient when processing payments, and her English proficiency is not adequate for working as a cashier.
Woodlans Conroe Tx
AL
Alex Lopez
Mar 3, 2026
1.0
Este lugar fue hace como 20 o 30 años, uno de los lugares que visitábamos, pero hoy parece una casa fantasma olor desagradable a viejo polvo. Deberían de arreglarlo o cerrarlo
What are the main product categories available at JCPenney in The Woodlands, TX?
JCPenney offers a wide selection including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the opening hours for the JCPenney store in The Woodlands?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for customers.
What exclusive brands can I find at JCPenney in The Woodlands?
You can find private brands such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona at this location.
What payment methods are accepted at JCPenney?
JCPenney accepts American Express, Discover, MasterCard, Visa, and checks.
Is JCPenney in The Woodlands wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance and public restrooms.
Where is JCPenney located within The Woodlands?
JCPenney is located at 1201 Lake Woodlands Dr, Ste 500, inside Woodlands Mall in The Woodlands, TX 77380.
What nearby clothing stores can I visit around JCPenney in The Woodlands?
Nearby clothing stores include Lane Bryant, Aerie, Athleta, Nordstrom The Woodlands, Aéropostale, PacSun, Banana Republic, Free People, Gap, Urban Outfitters, and Anthropologie.
Are there dining options close to JCPenney in Woodlands Mall?
Yes, nearby dining options include Burger King, Popeyes Louisiana Kitchen, Brio Italian Grille, Charleys Philly Steaks, Jamba, ICENY Houston, and Dippin' Dots for quick meals or snacks.
What other services and specialty shops are located near JCPenney?
Nearby services include JCPenney Portraits for professional photography, Bitcoin Depot ATM, and stores like Zales jewelry, Fossil Store, AT&T Store, and furniture stores such as Casper and Lovesac.
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