The Woodlands Mall

4.5
16280 reviews

About

Shopping Mall
Come visit The Woodlands Mall, a premier fashion center in north Houston situated in one of the most dynamic communities in the country. Explore a distinguished collection of our exciting stores and inspiring restaurants just 30 minutes north of Houston.

Details

  • [Free/Paid] wi-fiNot available

Location

The Woodlands Mall
1201 Lake Woodlands Dr, Suite 700, The Woodlands, TX
77380, United States

Hours

Reviews

4.5
16,280 reviews
5 stars
10,808
4 stars
3,847
3 stars
1,116
2 stars
224
1 star
285

What are people saying?

AI-generated from recent customer reviews

Atmosphere

Customers appreciate the mall's beautiful design, cleanliness, and spaciousness, making it a pleasant place to shop and relax.

Customer Service

Many reviews highlight the friendly and helpful staff, contributing to a positive shopping experience.

Store Variety

The mall offers a wide range of stores and dining options, catering to diverse tastes and budgets.

Parking Issues

Several customers expressed frustration with parking availability and conditions, noting it can be difficult to find a spot.

Maintenance Concerns

Some reviews pointed out the need for better maintenance in areas like restrooms and elevators, which detracted from the overall experience.
  • MT
    Michael K. Tran
    1 day ago
    1.0
    Inoperable elevators and escalators with no signs pointing to alternatives for handicapped patrons is lazy, irresponsible and shameful. One would think that the rent prices these high-end stores pay that management and mall employees would share some decency or respect for The Woodlands most vulnerable community members
  • HO
    Hugo Ortiz
    5 days ago
    5.0
    Really?Nice small to walk coming, find gadgets, clothing, shoes, and all you need.Come on by.
  • SC
    Steve Cutrer
    Nov 13, 2025
    5.0
    Cleanest mall in the Greater Houston Area. Great store selection and fantastic food court. We visit often.
  • RS
    Roxanne Swainhart
    Nov 9, 2025
    5.0
    First time visiting this mall and I love it :-) exceptionally clean. Lots of places to sit down. In the selections of stores are awesome. Definitely worth a visit.
  • AM
    Amanda McGuire
    Oct 29, 2025
    4.0
    I was surprised to see that a lot of the stores at The Woodlands Mall now close at 8 p.m. — I guess I’m still used to pre-COVID hours when they stayed open until 9. Several stores were already pulling down their gates or closing one entrance 10–15 minutes early, which was a little frustrating but understandable since employees are ready to go home. Parking around Dick’s Sporting Goods is always tough since it’s such a busy area with its own outside entrance. On top of that, I accidentally ended up with two left Nike shoes after a purchase — my fault for not double-checking, but it’s something the staff usually catch at checkout when they verify sizes. They didn’t this time, so I had to make an extra trip back the next day to exchange it. Overall, the mall is still nice and clean, but I miss the later hours and hope they can keep up a little more consistency at closing time and checkout.

Frequently Asked Questions About The Woodlands Mall

What is The Woodlands Mall known for?

The Woodlands Mall is a premier fashion center in North Houston featuring a distinguished collection of exciting stores and inspiring restaurants.

Where is The Woodlands Mall located?

The Woodlands Mall is located at 1201 Lake Woodlands Dr, Suite 700, The Woodlands, TX 77380, USA.