Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our The Woodlands, TX location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
1,394 reviews
5 stars
739
4 stars
344
3 stars
166
2 stars
54
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being unprofessional or unresponsive.
Store Condition
The store's organization and cleanliness received positive feedback, but some customers noted it felt outdated and had unpleasant odors.
Product Selection
Customers appreciated the variety of products available, though some mentioned a decline in options, particularly in men's and women's clothing.
Pricing and Sales
Many customers found good deals and appreciated the pricing, especially during sales events, although some felt misled by pricing inconsistencies.
Overall Experience
While many enjoyed their shopping experience, there were notable complaints about long wait times and difficulty finding assistance.
- CBCynthia Bazaldua6 days ago5.0Yvonne was so helpful, she normally works in the cosmetics! But did excellent in the ladies department! Thanks so much!
- PTPam TNov 7, 20255.0I enjoy shopping here. I always find what I am looking for.
- IHIvy The Blind HuskyNov 7, 20251.0Annette wearing a white shirt today. Needs customer service training. Somone asked her for a cart and she said I dont know. I was also next in line and she was not helpful. She was checked out. Even though the store was empty. It makes zero sense for her to work in the customer service field. She needs atleast to be given a warning.
- AYAwesomeAJand youNov 7, 20251.0Annette was very rude empty store. I just asked if there are any carts avaliable.She stated I dont know and went back to chatting with her coworker about aol email.
- JMJay MNov 5, 20253.0Almost no one on the floor to help and the depts are tore up and don't look cared after. Used to be one of the big ones and now they look like they're going out of business? Not sure. Just the vibe we got while there.
Frequently Asked Questions About JCPenney
What are the main product categories available at JCPenney in The Woodlands, TX?
JCPenney offers a wide selection including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the opening hours for the JCPenney store in The Woodlands?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options for customers.
What exclusive brands can I find at JCPenney in The Woodlands?
You can find private brands such as Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona at this location.
What payment methods are accepted at JCPenney?
JCPenney accepts American Express, Discover, MasterCard, Visa, and checks.
Is JCPenney in The Woodlands wheelchair accessible?
Yes, this JCPenney location has a wheelchair accessible entrance and public restrooms.
Where is JCPenney located within The Woodlands?
JCPenney is located at 1201 Lake Woodlands Dr, Ste 500, inside Woodlands Mall in The Woodlands, TX 77380.
What nearby clothing stores can I visit around JCPenney in The Woodlands?
Nearby clothing stores include Lane Bryant, Aerie, Athleta, Nordstrom The Woodlands, Aéropostale, PacSun, Banana Republic, Free People, Gap, Urban Outfitters, and Anthropologie.
Are there dining options close to JCPenney in Woodlands Mall?
Yes, nearby dining options include Burger King, Popeyes Louisiana Kitchen, Brio Italian Grille, Charleys Philly Steaks, Jamba, ICENY Houston, and Dippin' Dots for quick meals or snacks.
What other services and specialty shops are located near JCPenney?
Nearby services include JCPenney Portraits for professional photography, Bitcoin Depot ATM, and stores like Zales jewelry, Fossil Store, AT&T Store, and furniture stores such as Casper and Lovesac.