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A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.
Numerous reviews highlighted poor customer service, including unresponsive staff, rude management, and lack of accountability for delivery issues.
Product Quality
Several customers reported receiving spoiled or poorly arranged fruit, with complaints about rotten strawberries and inadequate presentation.
Delivery Issues
Many customers experienced significant delays or failures in delivery, with orders not arriving on time or at all.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their exceptional service and the quality of the arrangements they received.
Store Operations
Customers noted inconsistencies in store hours, with reports of the store being closed during posted hours and difficulty reaching the store by phone.
SW
Sammetra Williams
Nov 13, 2025
5.0
Dakota went above and beyond to help me with a last-minute arrangement. She made everything come together perfectly. Thank you so much for your help, Dakota!”
DJ
Derrick James
Nov 9, 2025
5.0
Wonderful experience with Edible arrangements. So glad I stopped in.
CB
Charlee Brown
Nov 5, 2025
5.0
5 estrellas me encanta la fruta y el servicio y gran atención de la manager !!!!
Lo recomiendo muchísimo!!
ES
Ericka Smith
Oct 28, 2025
1.0
Strawberries arrive rotten with fuzz all over them. Design was NOTHING like the picture. Was supposed to be delivered Friday but was delivered Monday so I’m sure they had it sitting out since this. Disgusting. Do not waste your money. They won’t return your phone calls or contact request.
AB
Adriana Butler
Oct 20, 2025
1.0
WORST experience of my life at The Colony location! Ordered a Boss's Day gift that should have been delivered by 5:00 pm. Item was never delivered. Called the store numerous times, left messages, emailed customer service and NEVER received a response. Went into the store the following day around 10:45 am to follow up on my order. The store was dirty and had numerous flies flying around visible fruit that was sitting on a back counter. Asked for the manager and explain my situation. She acted as if I were wasting her time and seemed completely uninterested in resolving the issue. She was unapologetic and acted visibly annoyed. The only response that I received was "we're busy". I expressed that I would just deliver my order myself and asked for a refund on my delivery fee. She asked one of the workers to obtain my order which was sitting in a soda fridge. The $80.00 fruit basket it was filled with condensation and the pineapple was brown!! I expressed my displeasure and asked for a fresh fruit basket. The rude manager proceeded to respond with "I made that this morning" and refused to make a fresh arrangement. I continued to express my disappointment, and the managers response was to yell out that she was "giving me a refund and get out of her store!"
To lose a paid customer and provide extremely poor service is a fundamental failure of business operations! I urge management to re-evaluate their customer service training, especially for those in leadership roles. I will never return to this store!
I highly urge anyone considering this store to place your money towards a company that values you as a customer and is interested in providing an excellent experience for all the people involved.
Frequently Asked Questions About Edible Arrangements
What types of gourmet items does Edible Arrangements offer?
Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries, assorted dipped fruits, cookies, and other desserts, along with flowers, bakery items, balloons, and gifts.
What are the operating hours of Edible Arrangements?
Edible Arrangements is open Monday to Saturday from 9 AM to 7 PM and Sunday from 10 AM to 4 PM.
Does Edible Arrangements provide delivery services?
Yes, it offers delivery, including same-day and one-hour delivery options, as well as in-store and curbside pickup, and no-contact delivery service.
What payment methods are accepted at Edible Arrangements?
They accept American Express, Apple Pay, cash, contactless payments, MasterCard, PayPal, and Visa.
Is Edible Arrangements wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance.
Can Edible Arrangements cater to corporate events or special occasions?
Yes, they provide convenient catering and delivery services ideal for corporate gifts, birthdays, anniversaries, Valentine's Day, Mother's Day, and other occasions.
Where is Edible Arrangements located?
Edible Arrangements is located at 4740 State Highway 121 Ste. 800, The Colony, TX 75056, USA.
Which nearby restaurants can I visit before or after shopping at Edible Arrangements?
You can visit nearby restaurants like Mountain Mike's Pizza, Pho Beef Noodle & Grill, Rotolo's Pizzeria, Rockfish Seafood & Grill, or Golden Chick for a variety of dining options.
Are there nearby beauty or wellness centers close to Edible Arrangements?
Yes, nearby options include Depil - Colony hair salon and beauty spa, Benefit Cosmetics BrowBar, Ulta Beauty salon, Palace Nail Spa, and The Best Barbershop.
What leisure or shopping activities can complement a visit to Edible Arrangements?
After visiting Edible Arrangements, you might enjoy checking out places like Earnest Donuts for coffee and pastries, Bath & Body Works for candles, Five Below for discount arts and crafts, or SKECHERS Warehouse Outlet for shoe shopping.