Edible Arrangements

3.9
235 reviews

About

Gift ShopGift Basket StoreChocolate ShopCatererFloristDessert ShopCorporate GiftsJuice ShopCookie Shop
A gourmet gift shop offering a variety of fresh fruit arrangements, bouquets, baskets, and platters brimming with tempting delights such as chocolate-covered strawberries, assorted dipped fruits, cookies, and other enticing desserts. Complemented by flowers, bakery items, balloons, and gifts, we are perfect for birthdays, anniversaries, or just indulging oneself. Ideal for corporate gifts, Valentine's Day, Mother's Day, or any occasion, we provide convenient catering and delivery options, including same-day and one-hour services, ensuring availability for any event.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable
  • Wheelchair accessible entranceAvailable

Location

Edible Arrangements
4740 State Highway 121, The Colony, TX
75056, United States

Hours

Reviews

3.9
235 reviews
5 stars
160
4 stars
11
3 stars
4
2 stars
5
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including unresponsive staff, rude management, and lack of accountability for delivery issues.

Product Quality

Several customers reported receiving spoiled or poorly arranged fruit, with complaints about rotten strawberries and inadequate presentation.

Delivery Issues

Many customers experienced significant delays or failures in delivery, with orders not arriving on time or at all.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their exceptional service and the quality of the arrangements they received.

Store Operations

Customers noted inconsistencies in store hours, with reports of the store being closed during posted hours and difficulty reaching the store by phone.
  • SW
    Sammetra Williams
    Nov 13, 2025
    5.0
    Dakota went above and beyond to help me with a last-minute arrangement. She made everything come together perfectly. Thank you so much for your help, Dakota!”
  • DJ
    Derrick James
    Nov 9, 2025
    5.0
    Wonderful experience with Edible arrangements. So glad I stopped in.
  • CB
    Charlee Brown
    Nov 5, 2025
    5.0
    5 estrellas me encanta la fruta y el servicio y gran atención de la manager !!!! Lo recomiendo muchísimo!!
  • ES
    Ericka Smith
    Oct 28, 2025
    1.0
    Strawberries arrive rotten with fuzz all over them. Design was NOTHING like the picture. Was supposed to be delivered Friday but was delivered Monday so I’m sure they had it sitting out since this. Disgusting. Do not waste your money. They won’t return your phone calls or contact request.
  • AB
    Adriana Butler
    Oct 20, 2025
    1.0
    WORST experience of my life at The Colony location! Ordered a Boss's Day gift that should have been delivered by 5:00 pm. Item was never delivered. Called the store numerous times, left messages, emailed customer service and NEVER received a response. Went into the store the following day around 10:45 am to follow up on my order. The store was dirty and had numerous flies flying around visible fruit that was sitting on a back counter. Asked for the manager and explain my situation. She acted as if I were wasting her time and seemed completely uninterested in resolving the issue. She was unapologetic and acted visibly annoyed. The only response that I received was "we're busy". I expressed that I would just deliver my order myself and asked for a refund on my delivery fee. She asked one of the workers to obtain my order which was sitting in a soda fridge. The $80.00 fruit basket it was filled with condensation and the pineapple was brown!! I expressed my displeasure and asked for a fresh fruit basket. The rude manager proceeded to respond with "I made that this morning" and refused to make a fresh arrangement. I continued to express my disappointment, and the managers response was to yell out that she was "giving me a refund and get out of her store!" To lose a paid customer and provide extremely poor service is a fundamental failure of business operations! I urge management to re-evaluate their customer service training, especially for those in leadership roles. I will never return to this store! I highly urge anyone considering this store to place your money towards a company that values you as a customer and is interested in providing an excellent experience for all the people involved.

Frequently Asked Questions About Edible Arrangements

What types of gourmet items does Edible Arrangements offer?

Edible Arrangements offers fresh fruit arrangements, bouquets, baskets, platters with chocolate-covered strawberries, assorted dipped fruits, cookies, and other desserts, along with flowers, bakery items, balloons, and gifts.

What are the operating hours of Edible Arrangements?

Edible Arrangements is open Monday to Saturday from 9 AM to 7 PM and Sunday from 10 AM to 4 PM.