Business Details
About
Jewelry Repair ServiceWatch Repair Service
If you’re in the market for a new watch, it might be difficult to pick the right timepiece. At our jewelry shop, we pride ourselves on having seasoned and expert staff members on our team. Our owners have over 50 years of combined watch and jewelry experience. No other watch dealer can match our skill and expertise when it comes to finding the perfect timepiece for you. J R Brothers is your home for watch sales, repairs, appraisals, and more. Our team is here to help you in every way, and we pride ourselves on delivering unbeatable customer service every time. Whether you’re looking to upgrade your current timepiece, appraise a piece you’re considering letting go, or repair your favorite watch.
Location
Hours
Reviews
4.6
202 reviews
5 stars
177
4 stars3
3 stars2
2 stars3
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and professional service provided by the staff, particularly highlighting individuals like Blake and John.
Speed of Service
Numerous reviews noted the quick turnaround for repairs and battery changes, with many customers receiving service in under 10 minutes.
Pricing
While many found the prices fair and competitive, some customers expressed dissatisfaction with perceived high charges for simple repairs.
Quality of Work
Overall, customers were satisfied with the quality of repairs and services, although a few reported issues with more complex watch repairs.
Trustworthiness
Several reviews indicated a lack of confidence in the business's handling of high-value watches, with some customers expressing concerns about the care taken during repairs.
- JFJoe FowlerNov 17, 20255.0Blake was awesome! I walked up with 3 watches, all with dead batteries, and he had them all up and running in 20 minutes! He was super friendly and helpful as well, glad that I chose J.R. Brothers!
- NJNorma JeanNov 5, 20255.0J.R. brothers have made three custom ring designs for me, they do excellent workmanship and are always professional and friendly. They're wonderful, from custom jewelery, to jewelery repair, watches and more.
- SDSandra D.Nov 1, 20255.0Excellent Customer Service... Very friendly!! I was referred to J.R. Brothers by two major Jewelry Stores in First Colony Mall to have my watch battery replaced. Robert was accommodating & very fast. I highly recommend J.R. Brothers!!
- TJThomas JacobOct 30, 20255.0Today I went to JR Brothers to have two watches repaired and I had a good experience there. They know how to deal with people who come to a store. They are an organization that works based on their needs. Therefore, anyone can go here and get their things done, especially when it comes to watches. They can trust them 100%👍
- BSBurntsienna Research SocietyOct 22, 20255.0came in to repair what turned out to be a bent pin within the links of my Squale dive watch. the knowledgable and attentive technicians took the time to properly evaluate what was Actually needed, not just what would’ve ‘fixed it’ short term. they walked me through the best options, and in the end found a way to save money and keep the OEM parts by simply removing a couple links and using existing pins. all done within an hour total time. 10 / 10 recommend this kiosk. you can trust these good folks with your values watches for repair like an honest mechanic.
Frequently Asked Questions About J.R. Brothers
What services does J.R. Brothers offer?
J.R. Brothers provides watch sales, repairs, appraisals, and other related services with expert staff and over 50 years of combined experience.
What are the store hours for J.R. Brothers?
J.R. Brothers is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is J.R. Brothers located?
J.R. Brothers is located at 16535 Southwest Freeway, Southwest, TX 77479, USA.
How can I contact J.R. Brothers for inquiries or appointments?
You can contact J.R. Brothers by phone at +1 281-277-1906 or by email at johnvbui@gmail.com.
Does J.R. Brothers have an online presence where I can learn more?
Yes, you can visit their website at https://jrbrotherswatchandjewelryrepairhouston.com/ and also find them on Facebook at people/JR-Brothers/100084167941372/.
When was J.R. Brothers established?
J.R. Brothers was established in 2006, bringing years of expertise to the watch and jewelry market.
Are there places to eat nearby J.R. Brothers?
Yes, nearby dining options include Bigotes Street Tacos, I Luv Pho, Ninfa's Mexican Express, Breakers Korean BBQ, and Frullati Cafe, offering a variety of cuisines to enjoy before or after your visit.
What shopping options are near J.R. Brothers?
Nearby shopping includes Bath & Body Works, The North Face Outlet, Daniel's Jewelers, J.Jill, Express, Shoe Palace, Soft Surroundings, Sunglass Hut, Build-A-Bear Workshop, and Apple First Colony Mall for a diverse retail experience.
Are there any nearby services that complement J.R. Brothers' offerings?
Yes, nearby services include The Fix - Phone Repair for electronics repair and Williams Plumber for plumbing needs, facilitating convenient access to various repairs in the area.
How can nearby transit or stores assist in finding J.R. Brothers?
The AT&T Store and Apple First Colony Mall nearby can serve as helpful landmarks when locating J.R. Brothers on Southwest Freeway, making it easier for visitors and customers to find the shop.