Nordstrom Rack The Shops of Southlake

4.2
963 reviews

About

Clothing StoreOutlet StoreDepartment StoreShoe StoreCosmetics StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreBaby Clothing Store
Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Nordstrom Rack The Shops of Southlake
1445 E Southlake Blvd, Southlake, TX
76092, United States

Hours

Reviews

4.2
963 reviews
5 stars
533
4 stars
250
3 stars
99
2 stars
34
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for being helpful, while others are criticized for rudeness and poor management.

Product Quality

Concerns about the quality of some products, with reports of defective items and poor return policies.

Store Organization

Generally well-organized and clean store, making it easy for customers to navigate.

Selection Variety

Good selection of clothing and shoes, but some customers noted limited options for men's apparel.

Pricing

Customers appreciate the discounts on designer items, though some feel prices are not as low as expected for a clearance store.
  • IJ
    Isabella Jimenez
    3 days ago
    5.0
    Found a nice outfit for my fiancés interview!!
  • DS
    Deirdre S
    6 days ago
    3.0
    Not one person spoke to me. I passes a lot of employees and not one asked if I had any questions or needed any help. There were some nice things however, the store had a thrift store vibe. I don’t think I will be back.
  • TO
    Thuy Oanh
    Nov 3, 2025
    1.0
    I had a very disappointing experience at this store today. I bought two bottles of perfume that were kept in the locked cabinet. Before purchasing, I asked a staff member if there were any testers available, and he said no. So I asked, “What if I don’t like the scent?” He told me I could go to the main Nordstrom store to test it there, and if I didn’t like it, I could come back and return it. I drove a long distance to the main Nordstrom just to test the scent, and when I came back to return the perfumes, the store told me they were final sale and not eligible for return. I explained that the employee who helped me specifically said I could return them, but the manager insisted that only he had access to the locked case and claimed no one else could have helped me. When I suggested checking the camera footage and listening to our conversation, the manager said the cameras don’t record audio and refused to call the other employee to clarify. His attitude was rude and unprofessional, and he offered absolutely no solution to help resolve the issue. Overall, this was a very frustrating experience. The manager clearly lacks proper customer service skills and professionalism. I wasted a lot of time because of their poor communication and management.
  • OH
    Oscar Hernandez
    Nov 2, 2025
    5.0
    Good place to find suits etc. but busy and the checkout lines are long. They do have 6 cashiers going too.
  • MJ
    Michel “fireflyer” Johnson
    Oct 28, 2025
    5.0
    Great place to find quality clothing for a good price!

Frequently Asked Questions About Nordstrom Rack The Shops of Southlake

What types of products does Nordstrom Rack The Shops of Southlake offer?

Nordstrom Rack offers fashion and home products, including clothing, shoes, accessories, handbags, jewelry, beauty products, and home decor items at discounted prices.

What are the main shopping categories available at Nordstrom Rack The Shops of Southlake?

The store features women's, men's, children's, and baby apparel, shoes, accessories, beauty and cosmetics, fragrances, and home goods.