Nordstrom Rack, the off-price division of Nordstrom, Inc., serves up fashion at a fraction for the whole family and your home—and has for 40 years. Find the best brands and top trends (many straight from our Nordstrom stores), all up to 70% off! We’re your style-deal destination—whether you shop any of our 200+ stores or online.
Details
DeliveryAvailable
Requires appointmentNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksAvailable
Curbside pickupNot available
Location
Certified by Nordstrom Rack The Shops of Southlake • Mar 01, 2026
Certified by Nordstrom Rack The Shops of Southlake • Mar 01, 2026
Reviews
4.2
983 reviews
5 stars
548
4 stars
253
3 stars
99
2 stars
34
1 star
49
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some employees praised for their helpfulness while others were criticized for rudeness and unprofessional behavior.
Product Selection
Customers appreciate the variety and quality of products available, particularly in shoes, but some feel the selection is limited and not as upscale as expected.
Store Experience
The store is generally clean and organized, but long checkout lines and crowded conditions were frequently mentioned as issues.
Management Issues
Several reviews highlighted poor management and communication, particularly regarding return policies and customer interactions.
AL
Alondra Lopez
Feb 21, 2026
1.0
Such unprofessional behavior from Josseline in clothing department. I was wanting help locating some clothes that we saw on the website and she was talking to one of her co-workers when i asked and she just points to where the item is and i still could not find the item after she pointed in the area. I asked again and she just continues to talk to her coworker and ignores me. Such unprofessional behavior. She was more interested in talking to her coworkers then helping the guest. Very disappointed by her lack of customer service and I wont be back after the experience i got.
BB
Binta Bala
Feb 12, 2026
5.0
Clean, Friendly Service and lots of merchandise!!
NW
Nadia Woolridge
Jan 24, 2026
1.0
Cashier was not friendly. Did not accept 2 CC to pay. Will never go back
MG
M G
Jan 22, 2026
3.0
If you’re shopping in Southlake, you clearly have a refined eye for the "good stuff"—which makes it all the more jarring when a TJ Maxx is outclassing a Nordstrom Rack in the luxury department! It’s time the Southlake Rack lived up to its zip code.
Here is a compelling take on why they need to elevate their game to keep a loyal "find-seeker" like you happy.
To the Southlake Management: It’s Time to Level Up
1. Let’s Bring Back the "Premium" in Premium Retail
Southlake shoppers aren't just looking for a bargain; they are looking for investment pieces. When the TJ Maxx down the road has a locked case full of reasonably priced high-end designer bags and fine jewelry while the Rack feels like "elevated basics," there’s a major disconnect.
The Ask: We need a curated "Designer Row" for handbags and jackets. If you want us to keep coming back for more than just a quick shoe run, give us the thrill of finding that one iconic luxury piece that makes the trip worth it.
2. The Shoe Department: A Masterpiece with a "Clearance" Glitch
The shoe section is undeniably the crown jewel of this location—it’s organized, it’s vast, and it’s reliable. However, the magic fades when you hit the men’s size 11.5/12 racks.
The Issue: Finding a pair on a clearance rack only to realize it’s full price at the register is a "heartbreak at the finish line."
The Fix: Let’s get those red tags accurate! A little more love for the Men’s 11.5+ and a dedicated "Little Rack" section for kids' clearance would turn a "good" shopping trip into a legendary one.
Why This Matters
You’ve mastered the art of the "treasure hunt," and your loyalty to the shoe department proves you want to shop here. But Southlake deserves a Nordstrom Rack that feels like a boutique experience, not just a warehouse.
The goal is simple: We want to walk in for the shoes, but walk out with a designer jacket and a luxury timepiece because the selection was just too good to pass up.
To all the Google review folks, please chime in! Your opinion matters.
AP
Axel P.
Jan 19, 2026
4.0
Hay mucha variedad de calzado para elegir (entre otras cosas). Los precios: hay que estar atento, algunas cosas a buen precio y otras caras. La tienda es grande y ofrece mucha variedad de productos. Ideal para quedarse unas horas!
Frequently Asked Questions About Nordstrom Rack The Shops of Southlake
What types of products does Nordstrom Rack The Shops of Southlake offer?
Nordstrom Rack offers fashion and home products, including clothing, shoes, accessories, handbags, jewelry, beauty products, and home decor items at discounted prices.
What are the main shopping categories available at Nordstrom Rack The Shops of Southlake?
The store features women's, men's, children's, and baby apparel, shoes, accessories, beauty and cosmetics, fragrances, and home goods.
Where is Nordstrom Rack The Shops of Southlake located?
It is located at 1445 E Southlake Blvd, Southlake, TX 76092, USA, inside The Shops of Southlake shopping center.
What are the store hours for Nordstrom Rack The Shops of Southlake?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Nordstrom Rack The Shops of Southlake offer in-store pickup or delivery?
Yes, the store offers in-store pickup services.
What payment options are accepted at Nordstrom Rack The Shops of Southlake?
The store accepts various payment options including Afterpay, American Express, Apple Pay, Cash, Check, Contactless payment, Discover, Mastercard, Samsung Pay, Visa, and debit and credit cards.
Are there tailoring or alteration services nearby Nordstrom Rack The Shops of Southlake?
Yes, Alterations at Nordstrom Rack is nearby and can assist with sewing and alterations of your clothing purchases.
What shoe stores are located near Nordstrom Rack The Shops of Southlake?
Nearby shoe stores include Vans, DSW Designer Shoe Warehouse, and another Nordstrom Rack location, offering more options for footwear shopping.
Which grocery stores are close to Nordstrom Rack The Shops of Southlake for convenient shopping?
Southlake's Central Market Place, Central Market, and H-E-B are nearby grocery stores where you can shop for food and essentials before or after your visit.
What other types of stores or services can customers find near Nordstrom Rack The Shops of Southlake?
Nearby you can find a variety of stores and services including fitness equipment stores like Top Fitness Store, medical centers like Texas Health Harris Methodist Hospital Southlake, and dining options such as Cork & Pig Tavern and Mesero Mexican Restaurant.
Brand Certified Facts from Nordstrom Rack The Shops of Southlake
This information is certified by Nordstrom Rack The Shops of Southlake and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: