Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
While many customers praised the helpfulness and friendliness of staff, there were significant complaints about rude behavior and poor service experiences.
Store Experience
The store was noted for being clean and well-organized, but some customers reported issues with stock availability and long wait times during busy periods.
Product Quality
Customers generally appreciated the quality of the clothing, although some expressed dissatisfaction with the pricing and limited size options.
Staff Knowledge
Several reviews highlighted the staff's product knowledge and willingness to assist, though there were instances of staff being perceived as overwhelmed or unhelpful.
Return Policy Issues
Multiple customers experienced frustration with the return policy and the handling of exchanges, leading to dissatisfaction with the overall shopping experience.
PS
Payton Schaeffer
Oct 18, 2025
5.0
The store it great! I love it!
JJ
Jason Jackson
Oct 13, 2025
5.0
Sheesh! Every single employee in the store was helpful. I’d especially like to highlight a young lady named Julia that was so helpful I brought my wife back. This isn’t the closest Lulu store to me, but it’s the only one that I’ll be shopping at. Well done!!!
CP
Cassidy Pearson
Sep 20, 2025
5.0
Elizabeth was wonderful and helped us resolve our problem quickly!! Great customer service!
NL
Nels Lindberg
Aug 21, 2025
5.0
These folks were rockstars today! We can over for some clothes given American Airlines issues, and a young man with dark hair, maybe 5’5” or 5’6” or so, helped us. And was very nice, very helpful, and accommodating! Thank you!!
EC
Elizabeth Clarke
Aug 1, 2025
1.0
A sales associate was helping a customer find his size at the back pant wall, it sounded like his size was out of stock. I was shopping for my husband at the same pant wall. I grabbed the pair I intended to buy *different style/not even next to what the other customer was looking at,* and stopped to look them over at a nearby table.
The associate turned around with major attitude and asked where I got the pants I was holding. I pointed to the pant wall. She then said to the other customer she swore she had already pulled the exact pair I was holding and specifically set them aside for him on the same table I was standing at? I played dumb and asked if I wasn’t supposed to take them from the pant wall, walked over, pointed to the exact stack I pulled them from, etc. She just brushed me off and said it’s fine.
Basically she accused me of lying and implied I was to blame for her inability to locate his size. I ultimately said “here, you can have them,” set them on the table I allegedly swiped them from, and walked out with 0 intent to return.
I have almost a decade of retail and food service management under my belt so offer a lot of grace, but gaslighting one paying customer in front of another? Do better.
What type of products does lululemon Southlake specialize in?
lululemon Southlake specializes in technical athletic apparel designed for yoga, dancing, and other physical activities, focusing on sportswear for both men and women.
What are the store hours for lululemon Southlake?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Does lululemon Southlake offer in-store and curbside pickup services?
Yes, the store offers both in-store pickup and curbside pickup options for customer convenience.
How can I contact lululemon Southlake via email or phone?
You can reach lululemon Southlake by email at southlake-store@lululemon.com or by phone at +1 817-839-3246.
Where is lululemon Southlake located?
lululemon Southlake is located at 233 Grand Avenue, Southlake, TX 76092, United States.
What is lululemon Southlake's mission and background?
Founded in Vancouver, BC in 1998, lululemon's mission is to create products that help people live longer, healthier, and more fun lives through technical athletic apparel with strong community ties.
Which nearby clothing stores can I visit along with lululemon Southlake?
Nearby clothing stores include Brooks Brothers for men's designer clothing, J.Jill for women's apparel, Vineyard Vines Southlake for children's clothing and hats, American Threads offering women's fashion, Buckle, and TravisMathew Apparel focusing on men's fashion.
Are there any nearby beauty or wellness spots near lululemon Southlake?
Yes, nearby beauty and wellness places include Bluemercury for cosmetics, Southlake Complete Skin Care spa, Lemongrass Salon And Spa for hair services, and various dentists like Cosmetic Dental Arts and Dr. Todd White D.D.S.
What dining options are near lululemon Southlake?
You can visit TruFire Kitchen & Bar nearby for coffee, cafe-style meals, and restaurant dining options before or after shopping at lululemon.
How can nearby stores like Apple Southlake Town Square and Tesla complement my visit to lululemon Southlake?
While shopping at lululemon, you can also visit nearby stores such as Apple Southlake Town Square for electronics and mobile devices, and Tesla for automotive needs, making it convenient to run multiple errands in one location.