Business Details
About
Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
DSW Designer Shoe Warehouse
1435 East Southlake Boulevard, Southlake, TX
76092, United States
Hours
Reviews
4.2
240 reviews
5 stars
130
4 stars
64
3 stars
21
2 stars
8
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, with staff being unhelpful, rude, or inattentive.
Store Cleanliness
Some customers appreciated the cleanliness and organization of the store, while others reported it felt dirty and neglected.
Product Selection
The store has a wide variety of shoes, but some customers noted limited options in certain sizes or styles, particularly for men's shoes.
Pricing
While many customers found good deals and appreciated the clearance section, others felt that prices were high for certain items.
Staff Helpfulness
Positive feedback was given for specific staff members who provided excellent assistance, contrasting with the overall negative service experiences.
- DSDeirdre S6 days ago3.0It seems very small compared to other DSWs that I have been to. The men’s section is tiny.
- PWPhoenix warrenOct 27, 20251.0The worst customer service- we were checking out and the lady was just plain rude. And when I declined to put in a phone number she responded with a snarky comment! The one in Euless is sooo much better
- AMAlicia MarieOct 12, 20252.0I’m really big on customer service. The workers didn’t speak. I walked by 3 workers and none of them said anything. I got to the register and waited while the manger was standing there and nothing.
- EBE ByrdOct 9, 20251.0Horrible customer service experience this evening! I encountered 6 employees in total, who looked my way, didn't speak, did not smile, they just walked past me or just looked away and pulled out their phones. I watched other associates and they barley spoke to any customers in the store. Nothing! Young people, stay off your phones and pay attention to your surroundings. I came to the Southlake location to purchase two pairs of Brooks Ghost for a retreat next week. I didn't want to drive to the Euless store near Glade because I just moved to Grapevine. After the service I received at Southlake today, I will drive to the Euless store tomorrow where the customer service is always a 10 plus. Southlake you guys definitely need to do better in customer service. This was sad.
- BBBinta BalaSep 18, 20255.0Great location, lots of variety too, lots of other stores
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products does DSW Designer Shoe Warehouse in Southlake offer?
DSW offers over 25,000 pairs of designer shoes for men, women, and kids as well as handbags, jewelry, and accessories from brands like Nike, Cole Haan, and Puma.
What are the operating hours for DSW Designer Shoe Warehouse in Southlake?
DSW is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse in Southlake offer delivery services?
No, DSW Southlake does not offer delivery but provides in-store pickup service.
What payment methods are accepted at DSW Designer Shoe Warehouse in Southlake?
DSW accepts major credit cards, debit cards, mobile payments including Apple Pay, Android Pay, Samsung Pay, as well as cash.
Does DSW Designer Shoe Warehouse have any customer reward programs?
Yes, DSW offers a free Rewards program called DSW Rewards, which gives members perks like certificates, offers, and other benefits.
Where is DSW Designer Shoe Warehouse located in Southlake?
DSW is located at 1435 East Southlake Boulevard inside the Shops of Southlake shopping center.
What nearby stores can I explore when visiting DSW at Shops of Southlake?
Nearby stores include Vans and Nordstrom Rack, which also offer shoes and clothing, as well as Alterations at Nordstrom Rack for tailoring services.
Are there places to eat near DSW Designer Shoe Warehouse in Southlake?
Yes, nearby dining options include Cork & Pig Tavern, Mi Chula's Good Mexican, and Herencia bar, perfect for a meal before or after shopping.
What fitness or wellness facilities are available near DSW Designer Shoe Warehouse?
CorePower Yoga Southlake offers yoga and fitness classes nearby. You can also find tanning salons like Palm Beach Tan and beauty services at Signature Nail Salon.
Can I find grocery stores or specialty markets near the DSW Southlake location?
Yes, Central Market and Southlake's Central Market Place are close by for groceries and cafe options, as well as H-E-B for health foods.